FedEx Office Print & Ship Center

4.1
645 reviews
FedEx Office Print & Ship Center located at 2179 NE 163rd St

About

Shipping ServiceCopy ShopOffice Supply StoreSign ShopBanner StorePackaging Supply StorePhoto LabFax ServiceComputer RentalVisa and Passport Office
FedEx Office in North Miami Beach, FL provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.

Location

FedEx Office Print & Ship Center
2179 NE 163rd St, North Miami Beach, FL
33162, United States

Hours

Reviews

2.9
235 reviews
5 stars
93
4 stars
12
3 stars
11
2 stars
11
1 star
108

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some employees like Tammy and Marcus praised for their helpfulness, while others, particularly the manager, received criticism for rudeness and poor service.

Staffing Issues

Many reviews mention long wait times due to understaffing, with customers frequently expressing frustration over the lack of available employees to assist.

Service Quality

Customers reported inconsistent service quality, with some experiencing excellent assistance while others faced unhelpful and rude interactions.

Operational Efficiency

Numerous complaints highlight slow service and inefficiencies, including long lines and equipment issues that hindered customer experience.

Overall Experience

While some customers had positive experiences, many expressed dissatisfaction with the overall service, citing poor attitudes and lack of support.
  • JC
    Jess C
    3 days ago
    1.0
    Bad customer service. Was waiting to be served and no one acknowledged me until I can to asked if anyone was working. Very slow workers. No sense of urgency.
  • KA
    Kate Art
    5 days ago
    1.0
    Absolutely the worst experience with FedEx — DO NOT USE THEM. FedEx has become completely unreliable, and at this point it feels like they simply do not care about theft happening inside their own system. My package — an $800 pair of shoes being returned to Saks — was stolen at a FedEx warehouse of that office, and FedEx has done nothing to resolve it. No investigation, no responsibility, no refund. Their customer service is useless — scripted answers, zero accountability, and absolutely no effort to help. They keep redirecting, delaying, and pretending they can’t verify anything, even when all tracking information shows the package was in their possession when it disappeared. There are so many reports of theft and missing packages with FedEx, and now I see why. They clearly have internal issues and refuse to address them. I strongly advise everyone: do NOT ship with FedEx. They are careless, unprofessional, and will leave you without your package and without your money.
  • DD
    Dandy Dan
    Nov 4, 2025
    5.0
    Tammy went above and beyond to help me. She is a great representative for this establishment.
  • SF
    Silbayne Frostmain
    Nov 4, 2025
    5.0
    Had the pleasure of speaking with Tammy today in getting a few things shipped. Tammy was super professional, polite, calm and helpful to all that came into the store. Please give her a big thanks for her excellence.
  • AP
    Aventura Pediatrics
    Oct 23, 2025
    1.0
    Terrible customer service in the store. I’m not surprised that the employees provide such terrible customer service after having met the manager. The manager himself is a tall gentleman very rude and very crude and he’s not there to help. If possible, I would recommend avoiding this particular FedEx location as the manager is quite terrible.

Frequently Asked Questions About FedEx Office Print & Ship Center

What services does FedEx Office Print & Ship Center in North Miami Beach provide?

The center offers printing and shipping services including copying, digital printing, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, binding, and direct mail services.

What are the operating hours of FedEx Office Print & Ship Center in North Miami Beach?

The store is open Monday to Friday from 8 AM to 7 PM, Saturdays from 10 AM to 6 PM, and Sundays from 12 PM to 6 PM.