United States Postal Service

3.1
132 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1882 N Tamiami Trl to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1882 N Tamiami Trl, North Fort Myers, FL
33903, United States

Hours

Reviews

3.1
132 reviews
5 stars
60
4 stars
4
3 stars
8
2 stars
6
1 star
54

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported consistent problems with package deliveries, including misdelivered items and packages marked as delivered but not received.

Customer Service

Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are criticized for rudeness and lack of assistance.

Wait Times

Customers frequently mentioned long wait times, with some expressing frustration over slow service and inadequate staffing.

Staff Performance

While many reviews highlight friendly and efficient staff, there are complaints about specific employees being unhelpful or rude.

Facility Conditions

The post office is described as needing updates and improvements, with some customers noting outdated facilities and poor organization.
  • OT
    Owen Thompson
    Oct 24, 2025
    2.0
    Apparently the slogan "Neither Snow nor Rain nor Heat nor Gloom of night stays these couriers from the swift competition of their appointed rounds.... But forget about getting your mail if a car is parked near your mailbox. They won't dare use any extra effort! 😩
  • NA
    Nicole Avros
    Aug 10, 2025
    1.0
    I can't 100% say but I'm pretty sure they're a driver is stealing packages. I should have had two packages delivered this week they even have a time that they were delivered. My camera show nobody ever being here that day at all I checked with my neighbors and nobody has the package I can't get any answers the call center can't tell me anything that you call when trying to call them!!! I've done an online claim left my phone number email they were supposed to contact me within 48 hours I haven't heard anything back from anybody I'm missing almost $50 in items and nobody will even get back to me I have zero problems with that with Amazon!!! I even left very specific instructions that it's the third house in the back yet I still have neither of my packages and they really need to start making them take a picture like Amazon does cuz there's so much theft in this world and it's clearly a driver problem since it SAYS IT WAS DELIVERED;!!!!!!!
  • CD
    Chris Drew
    Jul 14, 2025
    1.0
    No local phone number. Options for delivery issues not here. Site is a poor example of services provided!
  • VH
    Vanessa Hobbs
    Jun 18, 2025
    1.0
    The people who work there are clueless. They tell you stuff regarding your mail that isn't true. The management never gets back to you when they say they will. I have to go I'm person like more than 5 times to find out about a package that was sent to another state more than a month ago and the receiver still hasn't gotten it. Overall customer service from the staff is not good.
  • MJ
    M James
    Jun 13, 2025
    5.0
    Short wait. Friendly staff. Helped me find the cheapest option to return a package.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.