United States Postal Service

3.0
138 reviews
Person picking up a package from USPS smart lockers

About

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Visit your local Post Office™ at 1882 N Tamiami Trl to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1882 N Tamiami Trl, North Fort Myers, FL
33903, United States

Hours

Reviews

3.0
138 reviews
5 stars
62
4 stars
4
3 stars
8
2 stars
6
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are reported as rude and unhelpful.

Delivery Issues

Numerous complaints about packages being delivered to the wrong addresses and inconsistent delivery times.

Management Response

Customers express frustration with management's lack of responsiveness to complaints and issues.

Staff Efficiency

While some reviews highlight quick service and efficient staff, others mention long wait times and understaffing.
  • HH
    Heather
    Dec 30, 2025
    5.0
    I would give five stars if this post was just about Katie the manager, as she is so professional, polite and takes care of things quickly. She may not be out on the road with the postal workers delivering mail… however I now know (which I did not before )they are able to Geo locate exactly where a package was delivered, which helps immensely when the person who delivered it checked off that it was delivered to my house however, once the geo-location was reviewed, the package had not been delivered to my home and she’s doing everything to get it back to me. I’m very appreciative of Katie as a manager to our local post office. Thank you, Katie!
  • GJ
    Ghost John
    Dec 19, 2025
    1.0
    Horrible customer service
  • TG
    Tami Goeke
    Dec 17, 2025
    1.0
    The lady with a blonde hair working in the center desk is not a very nice person. I came in with a Christmas package to send with an address and to send it she tried to tell me that I had to get a certain box I told her no just send it the way it is she told me I had to buy a label and put it on there even though I had to pay for them to print a label to put on the box she still made me buy a label to put on it what kind of BS is that and she was not nice about it she was so rude and then said to me I hope you have a better day and a condescending way as I was leaving that's not any way to treat a customer especially in the holiday season I was having a good day until she had to piss me off for something so stupid so I just want everyone to know that she is not a very nice person and that she needs to have an attitude adjustment MPS make sure your labels are on your packages before you get there not just you know the address you want to tell him or anything like that because God forbid that they help you
  • CW
    Carla Weed
    Dec 14, 2025
    5.0
    I love this spot other than the have a sign on the door they Will be locking up daily 6:00 p.m. to 3:00 a.m. The time is now 5:30 The doors are still locked and it doesn't say anything about being shut all day Sunday I work overnights I get up I stop in between 5:00 and 6:00 2 days in a row I haven't been able to get in
  • KW
    Kathy Wyatt
    Dec 8, 2025
    1.0
    The slot to put the Christmas cards and outgoing mail in the inside of the post office today was so packed that the door to slide them through wouldn’t even open so I had to put it in the upper slot. Hopefully it hit a basket to get mailed All they had to do was change the basket the mail drops in to It was full to the top Hope my Christmas card will be mailed off

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.