The UPS Store

Reviews

• MW

  Megan “Meg” Williams

  Apr 22, 2026
  1.0
  I really wish there were a different UPS store closer to where I live, this one is so convenient, but no matter who is working they are literally so rude every time you walk in the door. I dread stopping in here, yall are never friendly even when customers are trying to be nice. 👍 Every single time
• RR

  Richie

  Apr 7, 2026
  5.0
  Sherry T., notary & UPS associate of the Nokomis Village, FL store provided exceptional customer service. She listened to me as I did my best to explain I’m bringing my fiance from the Philippines to US. And that I needed a variety of documents notarized so I could subsequently forward them to the Secretary of State of each of the 3 states I lived in and to be apostilled. Sherry’s listening skills are exceptional. And her patience to provide and excellent customer experience are top-notched. In addition, I just want to mention how she successfully de-escalated a very drunk customer who was there at about 10am, by calmly talking to him, and subsequently assisting him with the self-check out for returns as soon as she was done helping me. This was in spite of him cursing at the other UPS associate non-stop. I had my back to this drunk customer. But I was praying to God 🙏 that he did not pull a gun and begin shooting at the 2 UPS associates and myself. Sherry saved the day by de-escalating the matter. Thank you Sherry. You are such a blessing to me to still be alive. I mean it. That guy was most unstable.
• DE

  David Edwards

  Apr 6, 2026
  5.0
  Stopped in for copies and fax service, Sherry was working alone with many people in line. She was so patient with everyone which made it easier for all of us waiting. She went above and beyond with exceptional customer service with a smile! Nice to see a happy face in this store for a change.
• RT

  Robert Ward (Tufaking)

  Mar 22, 2026
  1.0
  Wouldn't even tape up a box. New owner is awful. Go anywhere else
• WS

  Wayne Smith

  Mar 7, 2026
  1.0
  Ship a envelope out of your store. Told second day air is guaranteed. This package was not delivered in 2 days. Went to ask the store about that. he said UPS doesn't guaranteed. Second day air every site with UPS says they guarantee second day. Air know the service and guarantee that you are selling for U. P. S and not openly lie to a customer and especially someone that worked for ups for 35 year's

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