The UPS Store

4.6
250 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6748 in Niceville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
1512 E Johns Sims Pkwy, Niceville, FL
32578, United States

Hours

Reviews

4.6
250 reviews
5 stars
221
4 stars
1
3 stars
3
2 stars
2
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Mike, Manny, and Micaela for their exceptional service.

Inconsistent Experiences

While many reviews highlighted positive interactions, several customers reported rude or unhelpful behavior from specific employees, leading to mixed experiences.

Pricing Concerns

Some customers expressed dissatisfaction with the pricing of services, feeling that charges were excessive compared to other locations.

Store Environment

The store was generally described as clean and well-organized, although a few customers noted unpleasant odors during their visits.
  • GG
    George Greer
    4 days ago
    5.0
    My go to store for all things shipping. The team is strong here and will do what is right and fair to ensure you have a good experience. I have not left this place disappointed yet and will keep going back.
  • AG
    Amy Giraldo
    Dec 31, 2025
    5.0
    This place always does an amazing job!!! They are very reasonably priced and can do most anything you need!!! Thanks to everyone, especially Manny, who works his butt off! He has helped me mail numerous packages and print important things I needed for a graduation gift! Thanks!!!
  • LL
    LiV
    Dec 29, 2025
    5.0
    I come to this location a lot. And I'll keep coming back. Everyone here is really helpful especially when im shipping something i have no idea how to ship or pack correctly. And Amazon has so many weird rules regarding returns so im greatfull that the staff is patient with me and knowledgeable enough to help me through the process. It can be stressful when there's a line going out the door but they take the time to make sure you are completely satisfied before you leave the counter and I appreciate that. I've worked with Anthony and Mike multiple times. Those 2 are awesome. Great customer service.
  • KS
    Kelly Scott
    Dec 27, 2025
    1.0
    Worst service ever. Employee was very short did not understand what she was saying about packaging and cut me off and told me to come back when I have it figured out. I use them for all my business stamps and mailing not anymore you loose my business
  • JC
    JR CALI
    Dec 23, 2025
    5.0
    ⭐⭐⭐⭐⭐ Excellent customer service! I want to especially thank Mike, the graphic designer at this location, who went above and beyond to help me at the last minute with designing and printing some labels, even staying late to make sure everything was done right. His professionalism and dedication truly made a difference. Thanks to Mike and the entire team. Highly recommended!

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Niceville offer?

The UPS Store #6748 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, and faxing.

Where is The UPS Store located in Niceville?

It is located at 1512 E Johns Sims Pkwy, Niceville, FL 32578.