Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2827 in New Smyrna Beach offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Wal-Mart Shopping Center.
Details
- DeliveryNot available
Location
Hours
Reviews
3.0
182 reviews
5 stars
88
4 stars2
3 stars1
2 stars
9
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service; while some customers praise the friendly and helpful staff, others report rudeness and unprofessional behavior from certain employees.
Efficiency
Many customers appreciate the quick service and efficiency of the staff, even during busy times, although some express frustration with long wait times and chaotic conditions.
Pricing Issues
Several reviews mention dissatisfaction with pricing, particularly regarding fees for printing and packaging, leading to perceptions of 'nickel and diming' customers.
Store Environment
The store is often described as busy and cramped, which contributes to a chaotic atmosphere, but some customers still find it manageable and appreciate the staff's efforts.
Mixed Experiences
Overall, experiences vary widely; while some customers have consistently positive interactions, others report negative encounters that deter them from returning.
- DDDesconocido DesconocidoOct 28, 20251.0I just walked into this store and was waiting for my wife to finish returning some items so I grabbed a little plastic bag that was on a shelf for anyone to grab to show my son of 2 years old the bag just to show it and distract him while we wait and I immediately put it back and a employee a black older Brady which I did not get her name but she was working on 10/28/25 around 5:10 pm going to say “SIR” and look at me moving her head up and down like I’ve done something wrong and continued to look straight at me like attempting to intimidate me while I’m carrying my son. Just a poor Person what a shame for UPS to hire people Like her who make customers feel targeted or discriminated. Shame on her and I hope her concern of me showing a bag to my kid was worth this poor review for such a poor person.
- KZK Van ZylOct 27, 20251.0Horrible little place, always chaos and it's to small for the area!
- ESEmily SummerallOct 23, 20255.0I can’t say enough good things about this ups store. Twice now I’ve had a few large packages, and an incredibly nice man who I believe is the store owner or manager, personally came out and help me load my packages inside. I have an eight month old baby, so this would have been really difficult without help. They are always very fast when I go inside and have to wait in line, and all of the employees I’ve interacted with are very kind. I’d actually go out of my way to visit this location over others because my experience is always consistently great.
- MCMatthew CamaratoSep 11, 20255.0I came in today and worked with Paula during a very busy rush. All the employees were friendly and greeting customers as they entered. I needed some help printing off some items and was even able to notarize a document at the same time. The line of customers moved quickly with everyone being serviced in a timely manner. Thank you for the excellent service and amazing attitudes, have a great weekend!
- TWTori WickershamSep 10, 20251.0Don’t go unless you want to spend money! I needed 1 sheet of paper printed, it was 3.40. The reason…. because I emailed the form and they had to log onto a computer to print, it cost 3.00, just for that. My 2 minutes inside the store printing 1 form was $3.40. Absolutely ridiculous. Guess I need to buy a printer! 😤😤
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
Where is The UPS Store #2827 located?
The UPS Store #2827 is located at 1982 State Rd 44, New Smyrna Beach, FL 32168, in the Wal-Mart Shopping Center.
What are the regular business hours for The UPS Store #2827?
The UPS Store is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 3:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #2827 open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM. Hours may vary on holidays.
What services does The UPS Store #2827 offer?
They offer expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and computer access.
What payment options are accepted at The UPS Store #2827?
The UPS Store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Are there any special offers available at The UPS Store #2827?
Yes, the store offers special offers and coupons which can help you save on services and products.
How can customers contact The UPS Store #2827?
You can contact them by phone at +1 386-424-0800 or email at store2827@theupsstore.com.
What nearby stores can customers visit before or after visiting The UPS Store #2827?
Customers can visit nearby stores such as New York Rack for women's clothing, Kilman Jewelers for fashion accessories, and Buddy's Home Furnishings for furniture.
Are there any nearby pet services close to The UPS Store #2827?
Yes, Cisco Standard Poodles and Animal Clinic of New Smyrna are nearby, offering pet breeding and veterinary services respectively.
What nearby professional services are located near The UPS Store #2827?
Nearby professional services include Au Bookkeeping LLC for accounting, RipTide Electric for electrical services, and Search Matters for marketing services.