United States Postal Service

3.0
197 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 6550 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6550 Main St, New Port Richey, FL
34653, United States

Hours

Reviews

3.0
197 reviews
5 stars
88
4 stars
8
3 stars
3
2 stars
9
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, several reviews highlighted instances of rude behavior and poor customer service from management.

Delivery Issues

Numerous complaints were made regarding lost packages, misdelivered mail, and inconsistent delivery service, leading to frustration among customers.

Efficiency

Some customers reported quick and efficient service, especially during less busy times, while others experienced long waits and poor handling of appointments.

Staff Attitude

The attitude of staff varied significantly, with some employees receiving high praise for their helpfulness, while others were criticized for being rude or unprofessional.
  • OL
    Oscar Luis Labrada
    Dec 6, 2025
    5.0
    Very attentive staff
  • SY
    Samuel Younes
    Dec 2, 2025
    5.0
    This is BY FAR the nicest usps I’ve ever been to. Everyone is super friendly, usually no lines and if there are lines they’re super quick. Love that it’s so close to my house because it’s the best!
  • TL
    Tammy Leonard
    Nov 21, 2025
    5.0
    I've been there a lot of times always had good service!!
  • DB
    Debby Beardsley
    Nov 14, 2025
    5.0
    Kudos to our mail carrier Kristin (Grand Valley Osteen Rd, New Port Richey). Our mail is always delivered in a timely and efficient manner. We are very lucky to have such a considerate mail lady. She is always very professional, compassionate and attentive to the senior needs.
  • GM
    Gabriela Meeker
    Nov 13, 2025
    1.0
    Their carrier picked up my envelope at Rax place New Port Richey with a check for montly payment t 11 the 2nd, today is t 11/13 and it has not rich its destination at Proactive Property Managament POBox 25253. where is that envelope with my money in. This payment is going to be late. No one in that office wants to take responsability. It is getting bad

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.