United States Postal Service

3.0
194 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 6550 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6550 Main St, New Port Richey, FL
34653, United States

Hours

Reviews

3.0
194 reviews
5 stars
85
4 stars
8
3 stars
3
2 stars
9
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, particularly with rude staff and unhelpful management.

Mail Delivery Issues

Frequent complaints about lost mail, misdelivered packages, and unreliable delivery services were noted.

Friendly Staff

Despite negative experiences, several reviews highlighted friendly and helpful staff members who provided good service.

Efficiency

Some customers appreciated the quick service and efficiency at the post office, especially during busy times.

Management Concerns

There were multiple mentions of ineffective management and a lack of accountability among staff, leading to frustration among customers.
  • TL
    Tammy Leonard
    3 days ago
    5.0
    I've been there a lot of times always had good service!!
  • DB
    Debby Beardsley
    Nov 14, 2025
    5.0
    Kudos to our mail carrier Kristin (Grand Valley Osteen Rd, New Port Richey). Our mail is always delivered in a timely and efficient manner. We are very lucky to have such a considerate mail lady. She is always very professional, compassionate and attentive to the senior needs.
  • GM
    Gabriela Meeker
    Nov 13, 2025
    1.0
    Their carrier picked up my envelope at Rax place New Port Richey with a check for montly payment t 11 the 2nd, today is t 11/13 and it has not rich its destination at Proactive Property Managament POBox 25253. where is that envelope with my money in. This payment is going to be late. No one in that office wants to take responsability. It is getting bad
  • SR
    Shilah Russell
    Sep 26, 2025
    1.0
    They have a bad habit of delivering our personal private health information letters from VA to other addresses, as well as our packages. They'll scan the package in in front of your house and then keep it and call you a liar even When you go in with ring doorbell camera proof that he did not put a package in your mailbox.
  • DN
    Doreen Nichols
    Sep 25, 2025
    1.0
    Husband had to go to post office because someone had vandalized our community boxes. Asked the supervisor ( very rude man) when they were going to be fixed, supervisor told my husband to ask the drunk who hit them! Husband asked for postmaster email he told my husband "you look it up". This man does not belong in customer service. I will contact postmaster about his behavior. This is not the 1st time we have had to deal with his rude obnoxious behavior.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.