The UPS Store

4.4
127 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5895 in New Port Richey offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - S.E. Corner Of Ridge Rd & Little Road.

Details

  • DeliveryNot available

Location

The UPS Store
8348 Little Rd, New Port Richey, FL
34654, United States

Hours

Reviews

4.4
127 reviews
5 stars
104
4 stars
4
3 stars
3
2 stars
3
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and efficiency.

Inconsistency in Pricing

Several reviews mentioned inconsistent charges for services, particularly regarding packaging fees, leading to customer frustration.

Delivery Issues

Some customers reported problems with package tracking and delivery, expressing concerns about the reliability of the service.

Overall Experience

While many customers had positive experiences, a few expressed dissatisfaction with service quality and pricing, suggesting a mixed overall performance.
  • RS
    Rosemary Smith
    Jan 2, 2026
    5.0
    The BEST UPS store in the whole state of Florida!
  • LS
    Logan S
    Dec 18, 2025
    2.0
    Service is good here however they should never guarantee delivery dates, it should be more like “it gets there if it gets there, but you can pay more to us for the same service of it gets there if it gets there” just use FedEx, DHL, or (can’t believe I’m saying this) the postal service
  • MR
    Marisol Cruz Rivera
    Dec 16, 2025
    5.0
    Very good place. Good customer service.
  • DF
    Dante Ford
    Dec 4, 2025
    1.0
    I had very poor experience in this store last week while shipping a package. I am sneaker reseller and I ship a decent amount of volume with this store each month. I noticed that there are inconsistencies when charging to tape a package. There are times that I’ve been charged $4 per package for tape and there are times that I’ve been charged $2 or $3. My wife will often drop packages off for me and she is NEVER charged. I want to be clear. The issue is not the fee it’s the inconsistency of the fee. I spoke with the manager in the store and he literally laughed and scoffed at me several times. I explained to him that my grievance may seem small because of the amount of money for the fee, but when you’re shipping a decent volume the money adds up. I then asked to speak with the owner and was told that he lives out of state. I then asked for owners contact info so that I could email him about the way this was handled and the manager refused to provide that information. I was only given option to email him (the manager) which isn’t going to go anywhere because these stores are franchises so my complaint would never see the light of day. This is simply not how you treat people especially when you’re a manager with employees working under you who are witnessing this behavior. There are plenty of good UPS stores and as former UPS store employee of the skyway district in south St.pete I know that this isn’t the standard.
  • ER
    Edgar Ramirez
    Nov 28, 2025
    3.0
    Unable to ship items. Expensive to ship an item that barely cost $20. Cheapest price to ship was $100

Frequently Asked Questions About The UPS Store

What services does The UPS Store #5895 in New Port Richey offer?

The UPS Store #5895 provides expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and more to help with your mailing and business needs.

Where is The UPS Store #5895 located?

It is located at 8348 Little Rd, New Port Richey, FL 34654, at the southeast corner of Ridge Road and Little Road.