The UPS Store

3.8
142 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6680 in New Port Richey offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
5135 US Highway 19 N, New Port Richey, FL
34652, United States

Hours

Reviews

3.8
142 reviews
5 stars
93
4 stars
4
3 stars
2
2 stars
6
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and providing excellent service, particularly highlighting individuals like Alycia, Tabitha, and Kerry.

Inconsistency

Some reviews noted inconsistent service experiences, with a few customers reporting rude or unhelpful interactions, particularly with specific employees.

Timeliness

Several customers expressed frustration with the store's opening hours, mentioning instances of the store being late to open or closing early.

Pricing Issues

There were complaints about high shipping costs and additional charges for packaging materials, leading some customers to feel misled or overcharged.

Store Cleanliness

The store was generally described as clean and organized, contributing positively to the customer experience.
  • CF
    Chastity F
    6 days ago
    5.0
    I dont usually give reviews but today I felt as though I needed too...when I arrived at the store first time ever being to this store, a tall lady with long redish color hair pony tail deserves a raise!! She was super awsome, I had no clue how to do a return from the temu app or receive that shipping label to put on my package. I pulled the app up and she showed me exactly how to do everything, scanned my phone and printed the label , and said "okay ur good to go, ill do the rest"!! I was completely shocked at how friendly this awsome this lady was, and fast the process took, I thought forsure I'd be there forever trying to figure it out, but that sweet lady had my back 100%.. I work in retail myself and I can say best service id had in along time.. thank u lady and thank u UPS for ur services... I hope this puts a smile on ur boss face!!!
  • RN
    Robert R Newton
    Nov 13, 2025
    5.0
    Representative was very cute courteous help me out with what I need to do. She’s good in the store. She works for me. Thank you.
  • SC
    Sade Clark
    Nov 7, 2025
    5.0
    Alycia & Kerry are absolutely AMAZING !! Always so kind & willing to help no matter what it is. They give my baby stickers & are so nice to her when we stop by. I own a small business and I don’t think twice about going there for any printing needs. Idk what I would do without them .
  • LJ
    Lynnda Joy
    Nov 4, 2025
    5.0
    Wonderful staff! It’s always so much easier to deal with any issues or questions when you’ve got people who are happy to help :)
  • DS
    Dawn Shellberg
    Oct 29, 2025
    3.0
    The lady working today must have been having a bad day. She wasn't rude but she wasn't especially friendly either. I ended up leaving without accomplishing what I went in for. Guess that's my fault for not doing research. It's not like the store closer to home but I was in the area and had time... I'll be visiting my usual store tomorrow.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #6680 in New Port Richey offer?

The UPS Store #6680 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, and more.

Where is The UPS Store located in New Port Richey?

It is located at 5135 US Highway 19 N, New Port Richey, FL 34652, USA.