The UPS Store

3.7
151 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6680 in New Port Richey offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
5135 US Highway 19 N, New Port Richey, FL
34652, United States

Hours

Reviews

3.7
151 reviews
5 stars
97
4 stars
4
3 stars
2
2 stars
6
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with shipping and printing needs.

Staffing Issues

Several reviews mentioned understaffing and long wait times, leading to frustration among customers.

Mixed Experiences

While many customers had positive experiences, some reported rude service and issues with package handling, indicating inconsistency in service quality.

Pricing Concerns

Customers expressed dissatisfaction with pricing for shipping and packaging materials, feeling that charges were excessive or unfair.

Store Operations

There were complaints about the store not opening on time and issues with accepting packages, leading to customer frustration.
  • LP
    Lolita's Crazy Lorie P.
    4 days ago
    1.0
    I used to love coming to this store. The girl Alycia was always so professional and kind, She always went above and beyond. I visited this store so much we were on a first name basis and even knew the names of some of each others family members. I stopped coming in on her days off or on a different shift because the other people there are so rude and miserable it seems. Well, looks like ill be going out of my way to a different store now that Alycia is gone. ill drive out of my way 10 miles to avoid the attitudes of your other employees, mainly the managers. i would suggest getting away from customer service, because you truly lack the kind and courteous aspect of it.
  • DB
    Devon Bosco
    Jan 2, 2026
    1.0
    The rudest customer service I have ever seen. Screaming at customers is quite inappropriate I would not recommend this place to anyone.
  • GK
    Greg Keen
    Jan 2, 2026
    1.0
    Terrible customer service.. from employee , won't go there again rather drive to kohls , all ups services I use a different location
  • DD
    deer
    Dec 26, 2025
    5.0
    the absolute best of shipping services hands down, employees are extremely helpful and willing to go above and beyond. Easy and fast shipping experience every time, the absolute best example of how shipping services should be run.
  • MR
    Mary Anne Rowe
    Dec 25, 2025
    5.0
    The professionals at this UPS store are the best! Recently, I went in there for a small printing job ($10) and the staff went above and beyond to make it happen. I frequent this store often for Amazon returns and other shipping needs and the wait is always short with excellent customer service. Highly recommend!

Frequently Asked Questions About The UPS Store

What services does The UPS Store #6680 in New Port Richey offer?

The UPS Store #6680 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, and more.

Where is The UPS Store located in New Port Richey?

It is located at 5135 US Highway 19 N, New Port Richey, FL 34652, USA.