United States Postal Service

2.0
241 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1910 Navarre School Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1910 Navarre School Rd, Navarre, FL
32566, United States

Hours

Reviews

2.0
241 reviews
5 stars
49
4 stars
10
3 stars
5
2 stars
15
1 star
162

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with lost or misdelivered packages, with many stating that their mail was delivered to the wrong addresses.

Customer Service

While some customers praised the helpfulness and friendliness of the staff, many others experienced rude service and unhelpful responses, particularly from management.

Long Wait Times

Customers frequently mentioned long lines and slow service at the counter, especially during busy periods.

Communication Problems

Many reviews highlighted the difficulty in reaching the post office by phone, with numerous complaints about calls going unanswered.

Staffing Concerns

Several reviews indicated that the post office is understaffed, leading to delays and poor service.
  • TJ
    toni Johnston
    Dec 24, 2025
    1.0
    Why yall do this shit
  • HH
    Heather Hell-oh
    Dec 5, 2025
    1.0
    Post office charged my client $30 so she could pick up the Etsy item I sent her. She had already paid for shipping, and I purchased a label based on the box's actual weight and dimensions through Pirate Ship. Taped two Priority Mail flat-rate boxes together to get a longer box. It was my mistake in using the wrong box, but in the end I paid more than $40+ to ship a 1-pound box. Of course, no one answers the phone down there.
  • KO
    K O
    Nov 18, 2025
    5.0
    Had a delivery problem and called customer service. Was called back in matter of an hour and problem resolved by the local post office. Thank you.
  • JJ
    JQ
    Oct 21, 2025
    5.0
    The demands of the Navarre post office are great due to frequent population increases and they always do their very best to rise to the challnge. I don't usually have any issues with mail services or need to go in person, but when I do, the entire staff is courteous, professional and eager to find resolution for whatever the issue may be. The supervisor, Brian, is thorough in his approach to deliver quality service as well. This is a wonderful and efficient post office.
  • EH
    Erika Herrholz
    Oct 21, 2025
    1.0
    If i could give this usps location 0 stars I would. I’ve had multiple deliveries delayed for no reason given and this instance that spurred me to write this review in particular USPS lost my jewelry i bought off of Etsy for my brothers wedding this Friday. They stated it has been delivered but no picture evidence has been provided despite them having a bad reputation for delivering our packages to our neighbors house instead of ours on many occasions. The neighbors also do not have my package. 📦 do NOT use this delivery service. My purchase was through Etsy so i did not have an option for this item unfortunately and now i do not have jewelry for the wedding and no refund or explanation from usps. Don’t use them. They will lose your shit and lie to you.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.