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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1200 Goodlette-Frank Rd N to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
1200 Goodlette-Frank Rd N, Naples, FL
34102, United States
Hours
Reviews
2.8
206 reviews
5 stars
75
4 stars
16
3 stars
6
2 stars
7
1 star
102
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported to be rude and dismissive.
Delivery Issues
Numerous complaints about lost packages and mail delivery problems, with customers expressing frustration over missing items and poor tracking.
Long Wait Times
Many customers reported long lines and slow service, leading to dissatisfaction with the overall efficiency of the post office.
Staff Competence
There are concerns about the competence of staff, with some reviews highlighting unhelpful or uninformed employees.
- FFFaylux_AccesoriesGtDec 10, 20251.0Yo pedi un producto de amazón lastimosamente me lo enviaron con esta agencia Basura que llevo mas de dos semanas esperando mi producto, llamo para solucionarlo y nadie contesta, eviten usar esta agencia ya que no garantizan seguridad de entrega, ademas no entiendo porque Amazon envio mi producto con ellos
- TTTabatha Williams TownsDec 1, 20251.0I did not receive my package I’ve called. Can’t get to no one. I checked all locations of where this package may be and still do not have my package that says it delivered and to Callback at business hours when I called the business hours, no one answered yet still don’t say where my package was Delivered that just Naples, Florida that can be anywhere poor service
- ARAshley RevayNov 26, 20255.0Came here for fingerprint services and the staff were all exceptionally friendly and helpful! Great USPS branch.
- SSstephenNov 14, 20251.0The postal workers delivering to Caldecott in Lely resort are doing a poor job. I have been receiving my neighbors mail and my new credit card which was tracked as delivered never was delivered to me . Also I mailed a prescription to my pharmacy and the postal service lost it. The postal service must do better!
- APAlysse PreskiOct 28, 20251.0This past weekend, I had a terrible experience while attempting to send out 2 packages. The shipping price quoted by the USPS calculator was $10 less than what I was told upon arrival and consistent with pricing on previous shipments of the same weight. I asked about the discrepancy to which the CSR became angry. He proceeded to laugh at me while explaining that he does not make the prices. He also refused to disclose why the price was increased. When I attempted to speak, he raised his voice over me, picked up my knowingly fragile items, and slammed them onto the counter of the neighboring CSR. I was told that someone else could help me as he began calling up and assisting other customers. The 2nd CSR then asked me to step aside as he was also busy, so I asked for a supervisor. All 3 CSRs initially refused to call for assistance. The one who finally called became irritated and slammed his radio onto the counter so hard that it bounced and fell onto the floor. After my items were scanned and paid for, I rated my experience as bad and in turn was called "disrespectful". This was all communicated to the supervisor along with my concern of fragile items being slammed down. Today, I received confirmation that the items were broken. A formal complaint and claim have been filed. If you're wondering, the simple answer is that shipping prices have already increased ahead of the holiday season. Such a simple answer that could have easily been provided.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service at 1200 Goodlette-Frank Rd N?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Yes, most passport services require scheduling an appointment online, though limited walk-in hours may be available at select times.
What are the operating hours of this USPS location?
Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.
Can I reserve a PO Box online for this location?
Yes, you can search and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm, then complete setup in person.
What is the fee for a passport photo at this Post Office?
The cost for a passport photo is $15 at USPS.
Are PO Boxes accessible after regular business hours?
Most USPS locations provide 24/7 access to PO Box lobbies, but hours may vary; check with this local Post Office for specifics.
How can I get to United States Postal Service using public transit or notable nearby places?
Nearby landmarks such as US Post Office Goodlette Rd and USPS Collection Point can help guide you to the location. Also, Reliable Rides SWFL offers travel services that could assist with transportation.
What other services or businesses are near the United States Postal Service at 1200 Goodlette-Frank Rd N?
Nearby professional services like VINBO (web design) and Faga Law Group, PA (legal services), as well as medical centers such as Riverchase Dermatology and Naples Urology Associates, offer convenient access before or after your postal visit.
Are there any nearby childcare or wellness centers close to this Post Office?
Yes, Creative Corner Preschool provides childcare services nearby, and DexaFit Naples offers diagnostic and weight loss services for those interested in wellness.