Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1200 Goodlette-Frank Rd N to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.8
209 reviews
5 stars
75
4 stars
17
3 stars
6
2 stars
8
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of helpful and rude staff, with some customers praising friendly service while others report poor treatment and lack of assistance.
Delivery Issues
Numerous complaints about lost packages, misdelivered mail, and delays in delivery, leading to frustration among customers.
Long Wait Times
Many customers expressed dissatisfaction with long lines and slow service, often waiting extensively to be assisted.
Facility Conditions
Reviews mention the post office being dirty and poorly organized, with some customers noting issues with the parking lot design.
DG
Dave Giambattista
Feb 23, 2026
4.0
Lines always and rarely more than 3 of 5 windows open. Several clerks very friendly and helpful. Not all though.
DD
Dom
Feb 17, 2026
1.0
I love standing in line for a half hour only to make it to the counter and tell me I need to be standing in a different line... Seriously, you're killing me. None of your online services work to reschedule my delivery. I had a package delivered all the way from Japan and you can't find a way to get it into my hands.... Utter and competency on every level. We should defund these guys tear it down and start fresh.... I can tell you from working as a carrier myself for a year that this ain't it.
RR
rbrasi7
Jan 22, 2026
2.0
I have a question more than a review. Why do they allow such long lines and few postal employees available to assist customers? The few times I've been in to send off a letter or another item, it takes forever.
FF
Faylux_AccesoriesGt
Dec 10, 2025
1.0
Yo pedi un producto de amazón lastimosamente me lo enviaron con esta agencia Basura que llevo mas de dos semanas esperando mi producto, llamo para solucionarlo y nadie contesta, eviten usar esta agencia ya que no garantizan seguridad de entrega, ademas no entiendo porque Amazon envio mi producto con ellos
TT
Tabatha Williams Towns
Dec 1, 2025
1.0
I did not receive my package I’ve called. Can’t get to no one. I checked all locations of where this package may be and still do not have my package that says it delivered and to Callback at business hours when I called the business hours, no one answered yet still don’t say where my package was Delivered that just Naples, Florida that can be anywhere poor service
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service at 1200 Goodlette-Frank Rd N?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Yes, most passport services require scheduling an appointment online, though limited walk-in hours may be available at select times.
What are the operating hours of this USPS location?
Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.
Can I reserve a PO Box online for this location?
Yes, you can search and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm, then complete setup in person.
What is the fee for a passport photo at this Post Office?
The cost for a passport photo is $15 at USPS.
Are PO Boxes accessible after regular business hours?
Most USPS locations provide 24/7 access to PO Box lobbies, but hours may vary; check with this local Post Office for specifics.
How can I get to United States Postal Service using public transit or notable nearby places?
Nearby landmarks such as US Post Office Goodlette Rd and USPS Collection Point can help guide you to the location. Also, Reliable Rides SWFL offers travel services that could assist with transportation.
What other services or businesses are near the United States Postal Service at 1200 Goodlette-Frank Rd N?
Nearby professional services like VINBO (web design) and Faga Law Group, PA (legal services), as well as medical centers such as Riverchase Dermatology and Naples Urology Associates, offer convenient access before or after your postal visit.
Are there any nearby childcare or wellness centers close to this Post Office?
Yes, Creative Corner Preschool provides childcare services nearby, and DexaFit Naples offers diagnostic and weight loss services for those interested in wellness.
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