United States Postal Service

2.8
145 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1130 Creekside Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1130 Creekside Pkwy, Naples, FL
34108, United States

Hours

Reviews

2.8
145 reviews
5 stars
56
4 stars
9
3 stars
3
2 stars
6
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service and long wait times, often citing understaffing as a major issue.

Staff Performance

While many reviews praised the friendliness and helpfulness of the staff, there were also complaints about rudeness and lack of accountability from some employees.

Package Handling

Numerous customers experienced issues with lost or misdelivered packages, leading to frustration and dissatisfaction.

Communication Issues

Customers struggled to reach the post office by phone, often encountering busy signals or unanswered calls.

Cleanliness

The post office was noted for being clean and well-organized, which was appreciated by several customers.
  • JS
    John Silva
    Oct 16, 2025
    1.0
    Mail in Florida is slow and inept. Letters have been lost or misplaced. Much better in Massachusetts!
  • AU
    Alex U
    Sep 27, 2025
    1.0
    if you need to send something, go ahead. that's it, if you want something else, more info, if you move and want to make sure the new address is ok, don't bother, they do not know anything, probably they have window 95, probably if you ask what day is today, they don't know. good luck
  • GT
    G T
    Sep 15, 2025
    1.0
    They lock the drop boxes to avoid taking packages
  • CM
    Carmen Morales
    Jul 21, 2025
    5.0
    This post office was very clean and the staff is so friendly and helpful.
  • RS
    Ron Silver
    Jun 14, 2025
    4.0
    Got the mail with a little debate

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.