United States Postal Service

2.8
149 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1130 Creekside Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1130 Creekside Pkwy, Naples, FL
34108, United States

Hours

Reviews

2.8
149 reviews
5 stars
59
4 stars
9
3 stars
3
2 stars
6
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, especially during busy times.

Service Speed

Numerous reviews highlighted slow service and long wait times, particularly during peak hours.

Package Issues

Several customers reported problems with lost or misdelivered packages, leading to frustration and dissatisfaction.

Communication Problems

Customers expressed difficulty in reaching the post office by phone, with many complaints about unanswered calls.

Staffing Concerns

There were mentions of understaffing, especially during busy seasons, contributing to delays and poor service.
  • CK
    Chris Kudialis
    Dec 17, 2025
    5.0
    Krissy Densing and her team are absolutely fantastic; I can't say enough about how helpful they've been to me! Fast, efficient and above all friendly. They get a ton of people in there, especially around Tax day and Christmas, but they do the best they can with the resources they have. Ever since North Bay Business Center closed, I've been coming here to ship. Krissy and company always take great care and do a fantastic job!
  • DF
    Dawn Fowler
    Dec 13, 2025
    5.0
    Love the APC
  • NN
    Nancy
    Dec 6, 2025
    1.0
    Not the best when you know the post office employees stole $125 in gift cards instead of delivering them, especially when there is no recourse for me to have the cards reissued or any repercussions for the postal thief. And no, they were not stolen from the locked, on-site home mailbox. Sad, but unfortunately, true.
  • JS
    John Silva
    Oct 16, 2025
    1.0
    Mail in Florida is slow and inept. Letters have been lost or misplaced. Much better in Massachusetts!
  • AU
    Alex U
    Sep 27, 2025
    1.0
    if you need to send something, go ahead. that's it, if you want something else, more info, if you move and want to make sure the new address is ok, don't bother, they do not know anything, probably they have window 95, probably if you ask what day is today, they don't know. good luck

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.