The UPS Store

3.7
134 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2240 in Naples offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Crossroads Market At The Vineyards.

Details

  • DeliveryNot available

Location

The UPS Store
6017 Pine Ridge Rd, Naples, FL
34119, United States

Hours

Reviews

3.7
134 reviews
5 stars
86
4 stars
3
3 stars
1
2 stars
9
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service; while many customers praise the friendly and helpful staff, several reviews highlight instances of rudeness and unprofessional behavior from certain employees.

Service Efficiency

Customers appreciate the quick and efficient service, with many noting that they were helped promptly and that the staff worked well under pressure.

Pricing Issues

Several reviews express dissatisfaction with pricing, particularly regarding charges for services like printing and packaging, which some customers feel are excessive.

Inconsistency

There are reports of inconsistent service experiences, with some customers having positive interactions while others faced significant issues, leading to frustration and a lack of trust.
  • DE
    Dania Escobar
    Dec 7, 2025
    5.0
    Recibí muy buena atención por el miembro del equipo que me atendió
  • AC
    Amanda C
    Nov 26, 2025
    5.0
    Absolutely love this ups store staff is so friendly and always so helpful! I will drive out of my way to come to this store since they know me pretty well and are always so patient and helpful. Highly recommended this ups store for all your shipping needs.
  • DD
    Daniela
    Sep 25, 2025
    1.0
    I was dissatisfied with the service I received during my visit. The associate, whom I believe was named Jay, a young caucasian male with facial hair. Throughout our interaction, he seemed dismissive and at times was talking to himself, which left me concerned not only about the quality of service but also about his mental well-being. My questions and needs did not feel as though they were being taken seriously, and the overall experience was unsettling. Professionalism and attentiveness are essential in providing quality service, but in this case, both were lacking. I hope this feedback is taken constructively to improve customer care and to ensure employees receive the support they may need.
  • JG
    Jogsan Gonzalez
    Sep 15, 2025
    5.0
    Went into today and they had no internet connection. The 2 young men were still very helpful and were able to help me out regardless, I appreciate the service they provided.
  • JS
    Jenni Schlabach
    Aug 26, 2025
    5.0
    The gentleman was very helpful and so kind! I will use this location often!

Frequently Asked Questions About The UPS Store

What services does The UPS Store #2240 in Naples offer?

The UPS Store #2240 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.

Where is The UPS Store #2240 located in Naples?

It is located at 6017 Pine Ridge Rd, Naples, FL 34119, USA, inside the Crossroads Market at The Vineyards.