The UPS Store

3.7
132 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2240 in Naples offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Crossroads Market At The Vineyards.

Details

  • DeliveryNot available

Location

The UPS Store
6017 Pine Ridge Rd, Naples, FL
34119, United States

Hours

Reviews

3.7
132 reviews
5 stars
84
4 stars
3
3 stars
1
2 stars
9
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service; while some employees are praised for being friendly and helpful, others are criticized for rudeness and unprofessional behavior.

Professionalism

Several reviews highlight a lack of professionalism from certain staff members, particularly in handling customer inquiries and complaints.

Pricing Issues

Customers expressed dissatisfaction with high fees for services such as printing and packaging, feeling that prices are not competitive compared to other locations.

Efficiency

Many customers appreciate the quick service and efficiency of the staff, noting that they are able to handle multiple customers effectively.

Mixed Experiences

Overall, experiences vary widely, with some customers having positive interactions while others report significant issues, leading to a polarized perception of the store.
  • DD
    Daniela
    Sep 25, 2025
    1.0
    I was dissatisfied with the service I received during my visit. The associate, whom I believe was named Jay, a young caucasian male with facial hair. Throughout our interaction, he seemed dismissive and at times was talking to himself, which left me concerned not only about the quality of service but also about his mental well-being. My questions and needs did not feel as though they were being taken seriously, and the overall experience was unsettling. Professionalism and attentiveness are essential in providing quality service, but in this case, both were lacking. I hope this feedback is taken constructively to improve customer care and to ensure employees receive the support they may need.
  • JG
    Jogsan Gonzalez
    Sep 15, 2025
    5.0
    Went into today and they had no internet connection. The 2 young men were still very helpful and were able to help me out regardless, I appreciate the service they provided.
  • JS
    Jenni Schlabach
    Aug 26, 2025
    5.0
    The gentleman was very helpful and so kind! I will use this location often!
  • SS
    Susan Shipman
    Aug 25, 2025
    5.0
    Friendly, excellent and helpful, a pleasant experience always!!
  • KP
    Kenia Pollara
    Aug 8, 2025
    5.0
    Great customer service!

Frequently Asked Questions About The UPS Store

What services does The UPS Store #2240 in Naples offer?

The UPS Store #2240 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.

Where is The UPS Store #2240 located in Naples?

It is located at 6017 Pine Ridge Rd, Naples, FL 34119, USA, inside the Crossroads Market at The Vineyards.