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The UPS Store

3.9
(309 reviews)

Business Details

4915 Rattlesnake Hammock Rd, Naples, FL
34113, United States
(239) 354-3500

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4852 in Naples offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Se Corner Of Tamiami Trail East.

Details

  • DeliveryNot available

Location

The UPS Store
4915 Rattlesnake Hammock Rd, Naples, FL
34113, United States

Hours

Reviews

3.9
309 reviews
5 stars
220
4 stars
7
3 stars
2
2 stars
5
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Employees, especially Attila and Heidi, received high praise for their friendliness, efficiency, and helpfulness.

Efficiency

Customers noted quick service and minimal wait times, contributing to a positive experience.

Store Environment

The store is described as clean, organized, and well-remodeled, enhancing the overall customer experience.

Mixed Experiences

While many reviews are positive, there are a few mentions of poor service and issues with package handling.
  • HM
    Heather Moeder
    3 days ago
    5.0
    Very professional fast and good service at the UPS store on Rattlesnake hammock Road in Naples, Florida I go to for everything I need
  • SB
    Sandra Barber
    4 days ago
    5.0
    Moses went the extra mile to help me repackage a box into two separate packages. Thank you and that was a xtra customer care!
  • JN
    Judy Nied
    Feb 23, 2026
    5.0
    It was a pleasure going to your UPS store. Your employee, Attila, was very friendly and very efficient with taking care of us. Thank you for employing such stellar employees!
  • KM
    kerry morin
    Feb 21, 2026
    5.0
    Can get quite busy , but the employees are wonderful and very knowledgeable . It’s a great spot for shipping :)
  • AH
    Attila Hepp
    Feb 11, 2026
    5.0
    Came into The UPS Store today and had the absolute pleasure of being helped by Attila. What a guy. Truly elite customer service. He greeted me warmly (which was impressive since I was already standing there), carefully listened to my needs, and then professionally rang me up... charging me full price like the true businessman he is. No employee discount! No mercy. Ruthless. Respect. At one point 1 asked him a question, walked behind the counter, and answered it myself. The teamwork was seamless. The communication? Flawless. The walking back and forth? Olympic-level cardio. Overall, Attila is hardworking, efficient, and suspiciously always on shift when I am. 10/10 would help myself again. - Attila

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Naples offer?

The UPS Store #4852 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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