The UPS Store

4.0
167 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6224 in Naples offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Emerald Lakes Plaza Next To Pinch A Penny Four Doors Down From Stonewood Grill.

Details

  • DeliveryNot available

Location

The UPS Store
7935 Airport Pulling Rd, Naples, FL
34109, United States

Hours

Reviews

4.0
167 reviews
5 stars
118
4 stars
8
3 stars
1
2 stars
3
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and efficient, with many customers highlighting individual employees who went above and beyond.

Efficiency

Customers frequently mention quick service and minimal wait times, making the store a convenient choice for shipping needs.

Cleanliness and Organization

The store is noted for being clean and well-organized, contributing to a positive customer experience.

Mixed Experiences

While many reviews are positive, there are some complaints regarding poor service and management issues, indicating inconsistency in customer experiences.
  • PF
    P F
    Dec 17, 2025
    5.0
    I Always have a great experience at this UPS Store. Gabriel has helped me out with my many packages more times than I can count and is always patient and friendly with me even though I make him work a little harder each time I come in. No matter how busy it is, he tries to make the process easy and fast. The whole Crew is Great and I Really appreciate the great customer service, but Gabriel goes above and beyond for everyone not just me and is definitely someone who makes this location stand out! Ty !
  • EE
    Eileen
    Oct 29, 2025
    5.0
    I am a frequent customer of the UPS location on Airport Rd in Naples, Store #6224. The staff is outstanding & they are always pleasant. You never have to wait for service & that is very unusual. That’s why it’s worthwhile going a mile or 2 more for this convenience. Kudos to them all!
  • RF
    Rick Feldt
    Oct 14, 2025
    5.0
    Great
  • TK
    Tobias Kopecny
    Aug 8, 2025
    5.0
    Nice staff. Super accommodating!
  • DD
    david100p
    May 18, 2018
    1.0
    Carefully packed and taped box with an item to send next day air. Prepaid label from recipient. Did not tape on label - mistakenly thought that like FedEX they would put in a stick on label holder. While waiting for my turn, looked around and saw mailboxes. I need one and they looked good. Seriously considering. Presented my box and label to staff. She said she has to tape on label and will cost $1. Picked up my stuff and left. One dollar is insignificant as money. But says something about owner. Will not return. Actually, it was partly my fault. I didn't read these reviews before going. Lots of bad ones. One even had the exact same reaction to the $1 label tape on charge. The owner does step up to the plate and respond to some reviews. He will say something like "When using a prepaid package it must be ready to ship, if it requires taping there is a service fee." You own the store. $1 is small (although way more than your cost:) (your printing charges seem more outrageous). You might/probably run a good store in most ways, but you lost me. I guess I am too sensitive to getting ripped off.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6224 in Naples offer?

The UPS Store #6224 provides packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.