United States Postal Service

2.3
214 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 14900 SW 30th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
14900 SW 30th St, Miramar, FL
33027, United States

Hours

Reviews

2.3
214 reviews
5 stars
54
4 stars
11
3 stars
8
2 stars
10
1 star
131

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant lack of professionalism and courtesy among staff, with many customers reporting rude behavior and inadequate assistance.

Package Handling

Numerous complaints about lost or misdelivered packages, with customers expressing frustration over the reliability of the postal service.

Staffing Issues

Customers noted that the post office is often understaffed, leading to long wait times and inefficient service.

Mixed Experiences

While some customers reported positive interactions with specific staff members, the overall sentiment is negative, with many expressing dissatisfaction with their experiences.

Facility Conditions

Reviews mention poor conditions of the post office, including cleanliness and maintenance issues.
  • YG
    Yesica Gallego
    3 days ago
    1.0
    “El servicio de USPS es completamente inaceptable. La atención al cliente es pésima, casi nunca muestran educación ni disposición para ayudar. Los paquetes desaparecen, no los entregan donde deben y, cuando se pierden, nadie asume responsabilidad. Es frustrante y agotador tratar con un servicio tan irresponsable. De todos los correos que he usado, este es sin duda el peor. Necesitan una revisión urgente en su trato al cliente y en la forma en que manejan los envíos.”
  • YA
    Yojan Aleman
    3 days ago
    1.0
    Es la oficina de correos de Estados Unidos con el trato más malo que e tenido. Buscas los paquetes y nunca aparecen. A demás de un servicio pésimo
  • AB
    angela bonayon
    3 days ago
    1.0
    This location has a lot of lost and missing packages. Is it really lost or they steal it???? They don’t answer call They don’t communicate. And when I was at this location it’s 4 of us tracking and looking for our package. That’s RED FLAG😡😡😡🤬
  • JP
    Johanne Petit-Jeune
    Nov 3, 2025
    5.0
    These ladies know how to work. Kept the line moving with good customer service. I was there at 9:30am on Nov 3
  • WE
    Wallace Eltus
    Oct 14, 2025
    2.0
    As post offices go, this one is bottom of the barrel. From broken door to broken AC. Insanely understaffed for the area. Avoid this one if you have an option. Quick drop off for packages is closed so you MUST stand in line. Postal workers are doing their best, but they need at least one more at the counter.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.