Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 14900 SW 30th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted extremely poor customer service, with staff often described as rude, dismissive, and unhelpful.
Staff Performance
While some employees received praise for their professionalism and helpfulness, many reviews indicated that the overall staff performance is lacking, with complaints about long wait times and inadequate assistance.
Package Issues
A significant number of customers reported problems with lost or misdelivered packages, leading to frustration and distrust in the service.
Facility Conditions
The post office was described as dirty and in disrepair, contributing to a negative customer experience.
Mixed Experiences
Some customers reported positive experiences, particularly with specific employees, indicating that service quality may vary significantly.
JS
Jason S
Dec 29, 2025
2.0
Slow, employees seem to not care. Typical government operation
AS
Aysha Saddi
Dec 26, 2025
5.0
Attentive employee, I think her name is Silvie. Thank you!
CC
Chanty
Dec 20, 2025
5.0
It was my first time at this location this morning and I had a very good experience. There were 3 clerks. My clerk (clerk 06) was a young lady, very professional and she answered to all my questions on when my Christmas cards will be delivered. I will sure go to this location again because it exceeded my expectations!
DL
Denice Landaeta
Dec 20, 2025
1.0
⭐☆☆☆☆ Rude and Unhelpful Customer Service
I went in to mail a postcard and was missing a label. Instead of offering guidance or even basic courtesy, the staff flat-out refused to take it and were extremely rude about it. There was no attempt to explain, help, or provide any customer service whatsoever.
A simple situation turned unnecessarily unpleasant due to their dismissive attitude and lack of professionalism. Customer service was nonexistent, and I was made to feel like an inconvenience for asking a basic question.
If you expect even minimal courtesy or assistance, don’t. This location clearly has no interest in helping customers.
MM
Miguelangel Martinez
Dec 20, 2025
1.0
Extremely poor customer service and unacceptable behavior
This is, without exaggeration, one of the worst customer service experiences I have ever had. The person in charge behaves as if she owns the office, treating customers however she pleases, with a dismissive and condescending attitude that is completely inappropriate for a public service facility.
There is no sense of professionalism, courtesy, or willingness to help. Instead of assisting the public, she creates an uncomfortable and hostile environment for anyone who walks in. This is not how a government office—especially one that represents public service—should operate.
Someone with this attitude should not be the face of an office that serves the community. I strongly recommend management review this location and address the behavior of its staff. Public service requires respect, patience, and accountability, none of which were present here.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 14900 SW 30th St?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a first-time passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations also offer passport photo services. Please complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Most locations require you to schedule an appointment using the online scheduler for passport services, though limited walk-in hours may be available at select locations.
Does this Post Office provide passport photo services?
Yes, passport photo services are available by appointment through the online scheduler.
How much does it cost to get a passport photo here?
The fee for a passport photo at USPS is $15.
Can I rent a PO Box online for this location?
Yes, you can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm and then complete your setup in person at the Post Office.
Are the PO Boxes accessible after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, though specific access hours may vary by location. Check with your local Post Office for exact lobby hours.
What are the business hours for this United States Postal Service location?
Monday through Friday, the Post Office is open from 9:00 AM to 6:00 PM; on Saturday, it is open from 9:00 AM to 1:30 PM; it is closed on Sundays.
Which nearby places could I visit before or after mailing packages at this Post Office?
Nearby you can visit the US Post Office for additional postal services, Dream Away Vacations for travel planning, and Starwood Hotels & Resorts Worldwide if you're looking for accommodation options.
How can nearby businesses like Stateside Industrial Solutions or EZ Chem assist me when visiting the Post Office?
If you need industrial equipment or chemical supplies, Stateside Industrial Solutions and EZ Chem are conveniently close, allowing you to handle multiple errands efficiently when you visit the Post Office at 14900 SW 30th St.
Are there local financial or real estate services near the Post Office?
Yes, there are several nearby mortgage brokers, financial services, and real estate agents such as Tanenbaum Harber Insurance Group, Brian Robaina NMLS #1587734, and Eduardo Larrea Realtor to assist with your financial or property needs.