The UPS Store

3.8
168 reviews

Business Details

14359 Miramar Pkwy, Miramar, FL
33027, United States
(954) 322-1001
https://locations.theupsstore.com/fl/miramar/14359-miramar-pkwy

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4332 in Miramar offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Publix Plaza, East Of 75.

Details

  • DeliveryNot available

Location

The UPS Store
14359 Miramar Pkwy, Miramar, FL
33027, United States

Hours

Reviews

3.8
168 reviews
5 stars
111
4 stars
6
3 stars
4
2 stars
7
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Greg, Adrian, and Valeria for their exceptional service.

Inconsistent Hours

Numerous reviews mentioned issues with the store's operating hours, noting that it often opens late or closes early, causing inconvenience for customers.

Professionalism

Feedback varied on employee professionalism, with some customers reporting rude or dismissive behavior from certain staff members, while others experienced excellent service.

Pricing Issues

Several customers expressed dissatisfaction with unexpected charges for services like printing labels, which they felt were unreasonable.

Store Environment

The store was generally described as clean and well-organized, although some reviews mentioned discomfort due to temperature and lack of amenities like Wi-Fi.
  • MR
    Myra Rodriguez
    Feb 7, 2026
    5.0
    Excellent staff!
  • RH
    Raul Hernandez
    Feb 2, 2026
    1.0
    I do not recommend this UPS Store. I had a very unpleasant experience. I sent my original university diplomas to Philadelphia, and when they did not arrive, I contacted both the UPS store and customer service. At first, I was told that the documents were lost. Weeks later, they said they had been found, but that the delivery address was missing, so the envelope would be returned to the UPS store. When I went to pick it up, the envelope was open and in very poor condition, and my original nursing diploma was missing. I spoke with an employee, who told me—just to calm the situation—that the shipment was insured for $100 and that I would receive a check within a few weeks. To this day, I have never received that check. I strongly advise anyone sending important documents to make sure they purchase proper insurance. Replacing my diploma cost me $250 from my country of origin. I am completely dissatisfied with both this UPS store and UPS in general. I sent a formal complaint letter and, so far, I have received no response or resolution. I am attaching photos showing the condition in which the envelope was returned to me.
  • AK
    AK Sisters K
    Jan 10, 2026
    4.0
    Ease of getting in and out without any issues
  • SB
    Scott Bishop
    Jan 3, 2026
    5.0
    Needed notary service for some documents. Brandon was FANTASTIC!! all around great customer service and a very friendly and engaging person as well and he made the process very smooth and pleasant. Thanks Brandon!
  • AS
    Amanda Soto
    Dec 17, 2025
    5.0
    Dropped by today at 4pm and both guys at the counter were super helpful and kind. Made my return ship super quick even though I had to pay for a box and print my label. Best experience I’ve had at a shipping store in a minute!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours of The UPS Store in Miramar?

The UPS Store is open Monday to Friday from 8:30 AM to 7:00 PM, and on Saturday and Sunday from 10:00 AM to 4:00 PM.

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