Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5111 Dogwood Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.8
257 reviews
5 stars
36
4 stars
12
3 stars
4
2 stars
16
1 star
189
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported packages being marked as delivered but not received, with many experiencing delays and misdeliveries.
Customer Service
Feedback indicates poor customer service, with staff being described as rude and unhelpful, and difficulty in reaching them by phone.
Mail Handling
Several reviews mention mishandling of mail, including delivering to wrong addresses and leaving packages in unsafe locations.
Management Concerns
Customers expressed frustration with management and supervision, citing a lack of accountability and professionalism among staff.
Inconsistent Service
While some customers noted improvements in delivery times, many others reported ongoing issues with reliability and efficiency.
- HSHelani Scurfield4 days ago1.0They never processed an address change I filled out at the front counter. I finally had to go online weeks later and do it myself. And the letters I had stamped/ dropped off at the counter were never received by the recipients!! I wont be back!!
- HAHex&Jelli AndersonDec 23, 20253.0Red Mail Jeep nearly caused an accident by cutting us off while we were taking a left out of their parking lot. We were waiting for an opening in busy holiday traffic when they swung out of the parking lot using the remaining space on our left despite our having left blinker on.
- TAThalia AmOct 8, 20251.0My mail is supposed to be forwarded. I’ve had a debit and Credit card, 2 packages shipped to this location. A they haven’t forward to my new address.
- AAAOct 6, 20251.0This is the first post office I've dealt with that always marks my packages as delivered and hasn't been delivered on time in reality. I will get my packages days later and this causes unnecessary headache and calls to the seller. Please stop marking these packages as delivered when they're not!
- MHMist HOct 1, 20251.0Ridgeview Dr. —Missing your mail?? The supervisor, he is a liar. He will lie to you about certified mail & also cover for his carrier. He will send someone out to say, "he's busy and you're going to be waiting for a while or you can give him your number and he will call you." He will NEVER call you. They will also try to lie and say it's because you don't have a resident card or your name inside the mailbox! The supervisor will also state, That is because you didn't do a change of address! (I did 4+!) Every little excuse possible he will use! I've been getting my mail... Junk mail.... Bills.... Everyone else's mail.... I have informed delivery and I know when he doesn't deliver it on the same day....BUT YET the mail carrier can't get his lazy ... Out and serve the certified letter! Supervisor will also lie and say, the company sending you the certified letter did not put the correct numbers in the address & left off the name! (Even after knowing the company would hand me the letter with the envelope...WITH my name and the correct address!) His mail carrier never got out the vehicle to attempt to deliver a certified letter! Then lied about it! (Smile at the door!) The picture of the yellow label states return to sender, unclaimed, & unable to forward! I don't know what this mail carrier has against me, but it's apparently biased or discriminating! (Got to knock on the door or leave a sticker in order to retrieve the mail!!) The mail carrier has broke the law! Has also opened my mail and left fingerprints all over it! Also gave me all of someone else's mail! It just irritates me with mail carriers because there's someone else willing to do this job.....and this carrier is just taking the spot! Honest review right here!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 5111 Dogwood Dr?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State. You need to complete and print your application form before applying.
Do I need an appointment for passport services at this Post Office?
Most locations require scheduling an appointment using the online scheduler, although limited walk-in hours are available at select locations.
Does this location provide passport photo services?
Yes, but first-time passport and photo services require an appointment made through the online scheduler.
What are the operating hours of the United States Postal Service at 5111 Dogwood Dr?
Monday through Friday from 8:30 AM to 5:00 PM, Saturday from 10:00 AM to 1:00 PM, and closed on Sunday.
Can I reserve a PO Box online for this Post Office?
Yes, you can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm and complete the setup in person.
How much does a passport photo cost at this Post Office?
The fee for a passport photo is $15.
What nearby dining options are available around the Post Office?
Nearby dining options include Wing Zip Milton, David's Catfish House, Street tacos el chavo, Pizza Hut, Masons, Shellz Nutrition, and El Pelon Mexican Store, offering a range of cuisines from seafood to Mexican and fast food.
What nearby services should I know about when visiting the Post Office at 5111 Dogwood Dr?
You can find automotive repair at T & A American Car Care Center, real estate assistance from Take Flight Home Buyers and Broker Shanna Monroe Real Estate LLC, legal services at Jones and Harris Law Firm, and beauty services at The Wild Hare Salon nearby.
Are there any gift or flower shops near the Post Office for quick shopping?
Yes, Fine Things, The Open Rose Flowers & Gifts, Open Rose Florist, and Mystical Paths are flower and gift shops close to the Post Office for convenient shopping.