Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 5111 Dogwood Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.8
253 reviews
5 stars
37
4 stars
12
3 stars3
2 stars
15
1 star
186
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported packages marked as delivered but not received, with frequent misdeliveries and delays.
Customer Service
Many reviews highlighted poor customer service, including unhelpful staff, difficulty reaching anyone by phone, and rude interactions.
Staff Performance
Feedback indicated a lack of professionalism among mail carriers, with reports of laziness and negligence in delivering mail.
Facility Conditions
The post office building and parking lot were described as run down, contributing to a negative customer experience.
Mixed Experiences
While many reviews were negative, some customers praised specific staff members for their helpfulness and efficiency.
- AAAOct 6, 20251.0This is the first post office I've dealt with that always marks my packages as delivered and hasn't been delivered on time in reality. I will get my packages days later and this causes unnecessary headache and calls to the seller. Please stop marking these packages as delivered when they're not!
- MHMist HOct 1, 20251.0Ridgeview Dr. —Missing your mail?? The supervisor, he is a liar. He will lie to you about certified mail & also cover for his carrier. He will send someone out to say, "he's busy and you're going to be waiting for a while or you can give him your number and he will call you." He will NEVER call you. They will also try to lie and say it's because you don't have a resident card or your name inside the mailbox! The supervisor will also state, That is because you didn't do a change of address! (I did 4+!) Every little excuse possible he will use! I've been getting my mail... Junk mail.... Bills.... Everyone else's mail.... I have informed delivery and I know when he doesn't deliver it on the same day....BUT YET the mail carrier can't get his lazy ... Out and serve the certified letter! Supervisor will also lie and say, the company sending you the certified letter did not put the correct numbers in the address & left off the name! (Even after knowing the company would hand me the letter with the envelope...WITH my name and the correct address!) His mail carrier never got out the vehicle to attempt to deliver a certified letter! Then lied about it! (Smile at the door!) The picture of the yellow label states return to sender, unclaimed, & unable to forward! I don't know what this mail carrier has against me, but it's apparently biased or discriminating! (Got to knock on the door or leave a sticker in order to retrieve the mail!!) The mail carrier has broke the law! Has also opened my mail and left fingerprints all over it! Also gave me all of someone else's mail! It just irritates me with mail carriers because there's someone else willing to do this job.....and this carrier is just taking the spot! Honest review right here!
- CECadney EnglundSep 23, 20251.0Art , the supposed Manager. Wow. He’s a real piece of work. He hangs up on me when I call. He refused to forward my mail and kept 3 months worth of my mail illegally. Why isn’t he in jail? How does this man have a job ?
- SSskeetskaterSep 9, 20251.0Every time I’ve had something delivered through USPS it’s been delivered to the wrong place. I’ve never had this issue with other delivery services.
- ENe nAug 5, 20251.0The slowest post office I’ve ever seen. Employees here have no respect for your time. The line is literally out the door most days.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 5111 Dogwood Dr?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State. You need to complete and print your application form before applying.
Do I need an appointment for passport services at this Post Office?
Most locations require scheduling an appointment using the online scheduler, although limited walk-in hours are available at select locations.
Does this location provide passport photo services?
Yes, but first-time passport and photo services require an appointment made through the online scheduler.
What are the operating hours of the United States Postal Service at 5111 Dogwood Dr?
Monday through Friday from 8:30 AM to 5:00 PM, Saturday from 10:00 AM to 1:00 PM, and closed on Sunday.
Can I reserve a PO Box online for this Post Office?
Yes, you can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm and complete the setup in person.
How much does a passport photo cost at this Post Office?
The fee for a passport photo is $15.
What nearby dining options are available around the Post Office?
Nearby dining options include Wing Zip Milton, David's Catfish House, Street tacos el chavo, Pizza Hut, Masons, Shellz Nutrition, and El Pelon Mexican Store, offering a range of cuisines from seafood to Mexican and fast food.
What nearby services should I know about when visiting the Post Office at 5111 Dogwood Dr?
You can find automotive repair at T & A American Car Care Center, real estate assistance from Take Flight Home Buyers and Broker Shanna Monroe Real Estate LLC, legal services at Jones and Harris Law Firm, and beauty services at The Wild Hare Salon nearby.
Are there any gift or flower shops near the Post Office for quick shopping?
Yes, Fine Things, The Open Rose Flowers & Gifts, Open Rose Florist, and Mystical Paths are flower and gift shops close to the Post Office for convenient shopping.