United States Postal Service

Reviews

• TS

  Thetruewill Setyoufree

  1 day ago
  1.0
  Today, April 30, 2026 at approximately 4:35 PM, I visited this post office to drop off a package, and my experience was very disappointing. When I arrived, I had to ring the bell for assistance. The employee looked at me but continued doing something else instead of helping right away, which felt dismissive and unprofessional. There was a staff member assisting customers (I don’t know his name, and that’s not the main issue). What concerned me was a large sign stating “Sorry, no hablo español.” In a diverse community, that felt unwelcoming and dismissive. While I understand not everyone is required to speak Spanish, customer service should make an effort to communicate respectfully with all customers. I personally went to school here and made the effort to learn both English and Spanish, so seeing a sign like that felt discouraging, especially for Spanish-speaking customers. The situation escalated when I was asked to rate my experience. I selected a negative option because I genuinely was not satisfied. The employee then pressured me to change my response, repeatedly telling me to select a positive rating. When I declined, he raised his voice and became confrontational. He then told me, “You know what’s going to happen now? Your package is not going to get delivered.” That statement felt like a threat and was extremely inappropriate. As a customer, I should be able to express my honest experience without being intimidated or pressured to give a positive review. I should not feel like I have to lie just to avoid being treated unfairly. I have a receipt for my package, so I expect it to be delivered properly. However, the way I was treated made me feel uncomfortable and disrespected. This location needs to seriously improve its customer service. No customer should be ignored, pressured, or threatened for giving honest feedback.
• EL

  Ernesto Llinas

  Apr 3, 2026
  1.0
  Absolutely unacceptable experience at the USPS office. The clerk named Edmund was incredibly rude, dismissive, and completely unprofessional. From the moment I approached the counter, his attitude was hostile and disrespectful, as if helping customers was a burden. There was no basic courtesy, no willingness to assist—just poor treatment and a lack of professionalism that made the entire interaction extremely uncomfortable. Customer service should never feel like this. It was, without a doubt, one of the most unpleasant experiences I’ve had at a postal office. USPS seriously needs to address this kind of behavior, because no customer deserves to be treated this way.
• AE

  Alan Velazquez Espinosa

  Mar 5, 2026
  1.0
  Horrible people, they don't help you, they're too busy taking about how much time they have till they retire.
• LA

  Luis Alonso

  Feb 22, 2026
  1.0
  PORQUÉ NO TENGO LA OBCION DE INICIAR LA NAVEGACIÓN ❓️
• LM

  Lisa Maria

  Aug 21, 2025
  1.0
  Got there at 1pm to buy stamps and mail a package. There’s a sign on the door they’re closed for 2 hours until 3pm for lunch. RIDICULOUS!

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