Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

1.8
(211 reviews)

Business Details

1799 NW 28th St, Miami, FL
33142, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1799 NW 28th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1799 NW 28th St, Miami, FL
33142, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:30 AM - 1:30 PM
SundayClosed

Reviews

1.8
211 reviews
5 stars
30
4 stars
3
3 stars
13
2 stars
10
1 star
155
  • AL
    Algiers Lynch
    Apr 12, 2026
    5.0
    Very efficient post office with a friendly staff.
  • MM
    Manuel De Jesus Molina Mercado
    Apr 3, 2026
    1.0
    On April 2, 2026, I was issued the keys for my new PO Box at the Allapattah Post Office (1799 NW 28th St, Miami, FL 33142-9998). However, the keys provided do not open the box. A female employee (African American, wearing glasses) instructed me to return today, April 3, 2026, to resolve the issue. Upon arriving at the office at 5:00 PM today, this same employee was extremely rude and unprofessional. She flatly refused to help me fix the access issue with my PO Box and prevented me from retrieving my mail. Pending Mail and Packages: I am demanding immediate access to my mail and packages, as I have the following critical items currently held at this location: 1. DHL Package: Waybill #, confirmed delivered to this post office on April 2 at 2:21 PM. 2. USPS Tracking Item: Number. 3. Letters: Two (2) additional letters addressed to me at PO Box Requested Action: I request that my PO Box access be enabled immediately so I can retrieve my property. Furthermore, I request an investigation into the conduct of the aforementioned employee for unprofessional behavior and for obstructing the delivery of legal correspondence and confirmed packages.
  • BA
    Brenda Li. Aspilcueta Asencios
    Mar 11, 2026
    1.0
    Sigo a la espera de mi paquete. Les escribo prácticamente suplicándoles que me lo entreguen porque es muy urgente y nadie me responde. 😔
  • RG
    Reydel Garcia
    Jan 14, 2026
    1.0
    Coreo mas malo del 33142 de la 28 son las 8:44 am y el coreo no a abierto y hay barias personas esperando afuera y los repartidores no tienen deseo de entregar la correspondencia eso es una falta de respeto
  • ML
    Maybel Liranza
    Jan 5, 2026
    1.0
    I just went there today and I can absolutely tell why the rating is one star, the employees instead of doing their job, they ignore the customer while having a whole line waiting to be assisted until they’re done gossiping and using their phones, to then proceed and mistreat you and laugh at you when you don’t know something, it’s their job to inform the customer and provide help not treat you like you’re dumb and ignore you. Never going back to that place. Acabé de ir a este lugar hoy y entendí porque solo tiene una estrella, los trabajadores en vez de hacer su trabajo ignoran al cliente mientras conversan entre ellos y se ríen, incluso usan el celular teniendo una larga fila esperando que los atiendan, se burlan cuando no sabes algo en vez de ayudar siendo esto su trabajo y por lo que están ahí, pésimo servicio al cliente. No pienso ir más allí y no le recomiendo a nadie ir si quieren evitarse pasar por lo mismo.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others