United States Postal Service

Reviews

• SR

  Sheila Rosa

  1 day ago
  1.0
  Unfortunately, my mail carrier was feeling uncomfortable with my dogs so stopped delivering my mail. Therefore, I needed to go to this post office to pick it up. The staff was EXTREMELY RUDE and UNHELPFUL. Maria Aquino, the manager, treated me with the most disrespect and with no responsibility to look for or hand me my mail. After several trips back and forth with the mail carrier and the ladies at the post office, I finally received my mail but with no help from the staff at the post office. Horrible experience with them!
• AG

  Angela Gonzalez

  Mar 24, 2026
  1.0
  If i was able to add my review without having to give them a 1 star i would. This place is terrible. The staff is very rude. They talk to you nasty and they are so unprofessional. People in there need to be replaced ASAP. Wanda spoke to me with a nasty attitude. I had an appointment at 1:45pm this afternoon and she talks about she's going to lunch and if I want service I need to return at 3pm. Like why do you even have available appointments when nobody is willing to help? Ill do my best to never go to this location.
• NS

  Naryelba Saez

  Feb 28, 2026
  1.0
  Worse costumer service. If you don’t want to work there just quit but no need to be a horrible human
• SR

  sebastian giraldo ramirez

  Feb 19, 2026
  1.0
  Muy mal servicio, no ayudan la gente a nada, les da pereza trabajar hasta leer
• DC

  Darnesha Carter

  Feb 17, 2026
  1.0
  Passport Appointments Canceled Without Notice I arrived for three scheduled passport appointments for my children—two toddlers and a four-week-old newborn. After waiting in line and finally reaching the service window, I was abruptly informed that all three appointments had been canceled. No advance notice of any kind was provided. What made the situation worse was the dismissive and rude attitude of the representative, Wanda. She showed no concern for the inconvenience or the fact that I had brought a newborn out specifically for this appointment. The same lack of care was shown toward other families who also arrived for canceled appointments. Wanda claimed that a “Maria Aquino” had canceled the appointments via email, which is simply untrue. To this day, I have never received any cancellation notice. Being told otherwise felt like an attempt to deflect responsibility rather than resolve the issue. This experience was extremely disappointing, unprofessional, and unnecessarily stressful—especially for families with young children. I’ll be reporting this to USPS in hopes that the system at this branch and the messaging (or messages) improve because this is certainly not the service that our tax dollars should be paying for.

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