The UPS Store

Reviews

• HC

  Hanife Chain

  Apr 7, 2026
  5.0
  I normally don't write reviews,but I was compelled due to the wonderful service I always receive from, Nyleni Cabrera. I often have to return something at UPS and when Nyleni is there I always am welcomed with a smile and courteous assistance. She is a true professional who always treats me with kindness and efficiency. The UPS store is fortunate to have such a capable and professional young lady such as Nyleni.
• RR

  Roberto Rodriguez

  Mar 31, 2026
  1.0
  I had a disappointing experience at this UPS Store today around 7:02 PM. As I approached the entrance with my 12 year old son, just about to open the door, a young lady employee rushed to the front, locked the door, and did so directly in front of us without any acknowledgment or courtesy but smile on her face. I understand that the store closes at 7:00 PM, and I respect business hours. However, the way this situation was handled felt unnecessarily abrupt and discourteous especially in front of a child. A simple explanation or polite gesture would have made a big difference. Customer service is not only about policies but also about how those policies are communicated. I hope the management can guide their staff on handling these situations with more professionalism and basic courtesy in the future
• AR

  Arelys Rodriguez-Alvarez

  Mar 30, 2026
  5.0
  I have many great things to say about this store! First and foremost, these are the nicest and most efficient employees I have seen in any other UPS Store. Anytime or any day, I walk into their store, I see employees being pleasant, working swiftly and cooperating with other customers. In particular, I want to mention and congratulate Alejandra. She has helped me multiple times and I still am amazed at how well she does her job. I drive about 20 miles to get to this store because I know I will be treated great. I have other UPS Stores near my business but I still drive to get to them because I know I will see friendly faces and people who are willing to help. Highly recommend this store for all your business or personal needs!! Great people and amazing services! This review was long overdue!
• AM

  Andy Martell

  Mar 30, 2026
  5.0
  Alejandra was great and super quick much recommended location!!
• AP

  Adrian Perez

  Mar 27, 2026
  5.0
  Amazing service. All the employees are great , especially Alejandra , she’s memorized my number making my daily trip to UPS very easy and smooth. Beautiful spirit , beautiful smile , and excellent service.

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