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United States Postal Service

2.1
(435 reviews)

Business Details

2200 NW 72nd Ave Stop 3, Miami, FL
33152, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2200 NW 72nd Ave Stop 3 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2200 NW 72nd Ave Stop 3, Miami, FL
33152, United States

Hours

Reviews

2.1
435 reviews
5 stars
111
4 stars
14
3 stars
1
2 stars
7
1 star
302

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers reporting rudeness and lack of assistance from staff.

Package Handling

There are multiple complaints regarding lost or mishandled packages, with customers expressing frustration over the tracking and delivery process.

Staff Attitude

Several customers noted that employees appeared disinterested and unprofessional, often engaging in personal activities instead of assisting customers.

Operational Issues

Customers reported issues with the facility's hours of operation, including early closures and unavailability of services during posted hours.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their helpfulness and professionalism, indicating that there are exceptions to the overall poor service.
  • MS
    maria isabel sanchez
    Feb 17, 2026
    5.0
    Al contrario de todas los comentarios ,me encontré con personas muy amables y me ayudaron a buscar mi paquete
  • JD
    Javier Dominguez
    Feb 11, 2026
    5.0
    Muy buen servicio de la persona que me atendió. Todo fue bien si es verdad que nadie habla español. Pero las personas son amables. Fui por mi pasaporte y me llevé una buena experiencia. Los comentarios negativo son muy exagerados. Otra cosa si usted no habla inglés y ni si quiera trata de hacerlo no culpe a la persona que lo atendió. Usted es emigrante de otro país y por lo cual usted se acomoda a lo que esta. O es que caundo en su casa llega visita ellos acomodan las cosas a su modo,no verdad mal estamos nosotros como emigrantes que no buscamos la manera de aprender.
  • NA
    Nilson Arcuri
    Feb 7, 2026
    5.0
    Top-notch self-service system, fast, no queues, and no headaches for customers.
  • RM
    Roxie Martinez
    Jan 24, 2026
    2.0
    HORRIBLE CUSTOMER SERVICE. I was asked to leave a review before the transaction? Put the worst review if you can. The people that work there hate their job. You say hi and they dont even acknowledge you at all. "Throw it in the bin over there" points at two bins lol I dont work at the post office, my bad if i ask which one. Given attitude and bothered by questions. Workers here are not worth having to face the public. Avoid this location at all cost.
  • RC
    Ruben Campino
    Jan 16, 2026
    5.0
    U.S. Postal Service Doral, FL The USPS location in Doral generally provides solid and reliable service. The staff is professional and does their best to keep things moving, even during busy hours. Lines can get long at times, but employees are usually efficient and helpful once it’s your turn. Packages are handled properly, tracking is accurate, and mail service has been consistent overall. Parking is convenient, and the facility is easy to access. Like most post offices, peak hours can be hectic, but overall this Doral location gets the job done and serves the community well.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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