Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1799 NW 28th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.8
199 reviews
5 stars
28
4 stars2
3 stars
13
2 stars
9
1 star
147
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and unprofessional.
Staffing Issues
Many customers reported long wait times due to insufficient staffing, often with only one employee available to assist a large number of customers.
Delivery Problems
Customers frequently experienced issues with lost or misdelivered packages, leading to frustration and dissatisfaction.
Facility Conditions
The physical condition of the post office was criticized, with reports of cleanliness issues and a generally unkempt environment.
Communication
Customers expressed frustration over lack of communication, including difficulty reaching staff by phone and unclear information regarding package status.
- LCLinda ChavezOct 22, 20251.0The staff at this location is the worst. I know postal workers are usually miserable everywhere you go, but these people are something else. I have a p.o.box that I PAY for, and every time I come get a package it’s a hassle! They always say my packages aren’t there, then I have to call USPS for them to open an investigation and then after this inconvenience.. my package magically appears. The staff is lazy, quite frankly they don’t even want to try, just USELESS.
- BBBahar BhfOct 15, 20251.0Very disappointing experience. The clerk entered the wrong amount on my money order and charged me twice, then refused to help fix it. No clear communication and very unprofessional service.
- RARigoberto AvilaOct 14, 20251.0Disgusting service very rarely packages get delivered, everyone should be fired and replaced
- GCGallardo loft Cruz-GallardoOct 7, 20251.0Es el correo postal más pésimo y malo que e conocido estoy en el área 33142 y el trabajo postal es pésimo el gobierno debería hacer algo por el mal trabajo que hacen la correspondencia no la entregan se suponía que resolviera día lunes día 6 una correspondencia importante y nada desde el sábado el correo no pasa por mi zona deben de hacer algo al respecto y su manager es de lo peor da pena tener que pasar por esto y con lo que cobran ellos y sin hacer su trabajo
- BSBrisa SaenzAug 19, 20251.0THIS IS THE WORST POST OFFICE EVER!!!! The workers are so RUDE and ENTITLED- they treat you as if you’re stupid and wasting their time- also they sent in one of my packages with the wrong address.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service at 1799 NW 28th St?
You can send mail, ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Does this USPS location offer passport application and photo services?
Yes, this location accepts first-time passport applications and offers passport photo services by appointment.
Do I need to schedule an appointment for passport services at this Post Office?
Most passport services require an appointment scheduled through the online scheduler, though limited walk-in hours may be available at select locations.
What are the hours of operation for the USPS at 1799 NW 28th St?
The location is open Monday through Friday from 8:30 AM to 5:00 PM, Saturday from 9:30 AM to 1:30 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for availability and reserve a PO Box online, then complete your application in person at the Post Office with two valid IDs.
Is 24/7 access available to PO Boxes here?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary, so please check with this local Post Office.
Where can I find legal services near the United States Postal Service at 1799 NW 28th St?
Suave Settlement Services is nearby and offers professional and legal services, which might be convenient for legal document processing after visiting the Post Office.
What parks can I visit near this USPS location?
You can visit nearby parks such as The Dominican Park and Juan Pablo Duarte Park to relax before or after your visit to the Post Office.
Are there any restaurants close to the Post Office for a meal after errands?
Nearby dining options include La Lechonera, El Mejor Pan Con Lechon, and Nuevo Amanecer Restaurant, offering a variety of Latin American cuisines.