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Visit your local Post Office™ at 14790 N Kendall Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted extremely poor customer service, particularly from specific employees like Dora, who were described as rude and unhelpful.
Long Wait Times
Many customers reported long lines and slow service, often with only one employee available to assist a large number of customers.
Inconsistent Hours
Customers expressed frustration over the post office closing earlier than posted hours and issues with the drop box being locked.
Staff Attitude
Several reviews noted a lack of professionalism and a negative attitude from staff, contributing to a poor customer experience.
Mixed Experiences
While many reviews were negative, a few customers reported positive experiences with certain employees, indicating inconsistency in service quality.
EA
Eduardo Acosta
3 days ago
2.0
Always long lines here.
YR
Yaimy Rodriguez
4 days ago
1.0
Pésimo servicio ,nunca hay personal para trabajar solo una persona para una fila inmensa y encima súper lenta no recomiendo usar esta oficina para nada
MI
misleidis iglesias
Nov 17, 2025
2.0
Poco personal, una línea grandísima y los empleados muy mal carácter.
JJ
Jay
Sep 26, 2025
1.0
This is by far the worst USPS in South Florida.
Dora who is constantly mentioned over and over in negative reviews…. but somehow still has a job was terrible. Dora and Berri were both denying a service that is clearly allowed as per their website and postal code. I showed both of them their website which clearly states I can send cash via regular mail under $500 and don’t need to use registered mail unless it’s over $500.
They were forcing me to pay $21 to send 6$ in cash via registered mail to Tallahassee for a government form.
They didn’t care and provided me a ripped paper with a phone number to call snapper creek USPS to talk to “Alex” their manager. As you know, you can’t reach any managers via phone.
Alex, if you see this, do a better job with your employees and have them follow the actual company policy that you have posted at your locations. Clearly they are being misled by your incompetence. Hundreds of reviews mentioning Dora and her customer service and I’m sure nothing is being done.
I can’t wait for the postal service to completely fall apart, it’s evident none of you care to serve the people who pay your salaries.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 14790 N Kendall Dr offer?
This USPS location offers mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a passport at this Post Office, and do I need an appointment?
Yes, you can apply for a passport here. Most passport services require an appointment using the online scheduler, but some walk-in hours may be available.
Does this USPS location provide passport photo services and how much do they cost?
Yes, passport photo services are available by appointment. The fee for a passport photo is $15.
How do I get a PO Box at this Post Office and can I reserve it online?
You can apply for a PO Box online or in person. To reserve online, visit the USPS PO Box website, and follow instructions to complete setup at the Post Office.
When is this USPS location open?
Monday through Friday from 9:00 AM to 5:30 PM, Saturday from 7:30 AM to 2:30 PM, and closed on Sundays.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Please check with this Post Office for specific lobby hours.
How can nearby places like Kendall Plaza assist me when visiting the USPS branch?
Kendall Plaza, a nearby shopping center, provides shopping and dining options where you can spend time before or after your visit to the USPS at 14790 N Kendall Dr.
Are there nearby dining options close to the USPS at 14790 N Kendall Dr?
Yes, nearby restaurants include Confucio Express Miami, JC Chinese Restaurant, and Wingstop for a variety of dining choices.
Can I combine my visit to the USPS with other errands nearby?
Absolutely, you can visit the USPS along with nearby stores like Dollar Tree, Presidente Supermarket #24, and Walgreens conveniently located close by.
How can nearby services like Regions Bank and Western Union complement my visit to the Post Office?
After handling mail or passport needs at the USPS, you can visit Regions Bank for banking services or Western Union for money transfer services nearby.