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United States Postal Service

2.1
(253 reviews)

Business Details

14790 N Kendall Dr, Miami, FL
33196, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 14790 N Kendall Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
14790 N Kendall Dr, Miami, FL
33196, United States

Hours

Reviews

2.1
253 reviews
5 stars
54
4 stars
13
3 stars
5
2 stars
14
1 star
167

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, particularly from specific employees like Dora, who were described as rude and unhelpful.

Long Wait Times

Many customers reported consistently long lines and wait times, often with insufficient staff to handle the volume of customers.

Inconsistent Operations

Customers expressed frustration over the post office's inconsistent hours and the unreliability of services, including broken drop boxes and early closures.

Mixed Experiences

While many reviews were negative, a few customers reported positive experiences with certain staff members, indicating that service quality may vary.
  • VS
    vincenzo squirrelini
    2 days ago
    1.0
    This post office is nearest to my home and am there maybe once a month. My experiences are consistent with the overwhelmingly negative reviews. Specially recall the elderly postal worker mentioned in one review. Think in interpreting podtal regulations he overcharged me. However, (all) other USPS locations in the area have about the same customer rating. Where do you go for better service?
  • TB
    Tania Borges
    3 days ago
    1.0
    Rude and sassy, passive-aggressive staff, she acted like we were on the “wrong” post office when she could process our COA, but she refused to. Ridiculous. The website says ANY local USPS, and it had this address suggested on there!
  • NN
    nikki
    Feb 18, 2026
    5.0
    I had an amazing experience Felix helped me out with my shien return and was speedy and efficient I left with a smile ☀️
  • RR
    Rosemarie Rosete
    Feb 10, 2026
    1.0
    Let me describe the clerk: Rude, belittling, stereotyping, speaking over the customer. Right after she had stopped working and given herself a break to smooch with a guy she said was her inlaw.
  • DL
    Darren Lyn
    Feb 6, 2026
    1.0
    What is the point of a self serve kiosk if the drop box is not in operation? A rock is more useful than that self serve kiosk.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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