Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 18640 NW 2nd Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.6
349 reviews
5 stars
39
4 stars
9
3 stars
8
2 stars
16
1 star
277
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted unprofessional and rude behavior from staff, with many customers feeling disrespected and ignored.
Long Wait Times
Customers consistently reported excessively long wait times, often with only one clerk available to assist a large number of people.
Service Reliability
There were multiple complaints about lost packages and incorrect mail deliveries, leading to frustration among customers.
Facility Condition
The post office was described as dirty and poorly maintained, contributing to an overall negative experience.
Mixed Experiences
While many reviews were negative, a few customers mentioned positive interactions with specific staff members, indicating some variability in service quality.
- JRJay RossDec 20, 20255.0Great least expensive
- DMDamarys MatosNov 25, 20251.0Quiero expresar mi inconformidad con la atención del personal de esta oficina de correos. En varias ocasiones he visto y experimentado un trato poco profesional hacia los clientes, especialmente cuando se solicita el uso de un escáner u otros servicios básicos. Considero que el personal debería mostrar más disposición y respeto, ya que todos acudimos buscando soluciones, no problemas. Sería recomendable evaluar mejor la selección y capacitación del equipo para brindar un servicio más amable y eficiente. Gracias. —- I would like to express my dissatisfaction with the service provided by the staff at this post office. On several occasions, I have witnessed and experienced unprofessional treatment toward customers, especially when requesting the use of a scanner or other basic services. I believe the staff should show more willingness and respect, as we all come seeking solutions, not problems. It would be advisable to better evaluate the selection and training of the team to provide a friendlier and more efficient service. Thank you.
- NANathalie AbreuNov 25, 20251.0Lástima que para dar una opinión hay que dar estrellas, en este lugar te dan el peor servicio y tratan súper mal, empezando por el supervisor de la parte de atrás donde dejas tus paquetes, hay que escanear el final del día y el nunca tiene escáner y aparte te grita y te trata súper mal como si fuera tu papá. De verdad que no entiendo como hay personas que tratan mal al publico, al parecer no les dan cursos o clases de cómo tratar bien a los clientes. It's a shame you have to give stars to leave a review. This place has the worst service and treats you terribly, starting with the supervisor in the back where you drop off your packages. You're supposed to scan everything at the end of the day, but he never has a scanner, and on top of that, he yells at you and treats you like you're his dad. I really don't understand how people can treat the public so badly. It seems like they don't get any training or instruction on how to treat customers well.
- ECEstela CoiteOct 25, 20255.018640 NW 2nd Ave Miami FL 33169….This is probably the nicest post office I have ever been to. I accidentally put my To and From label incorrectly on my box and . The post office lady let me know and them proceeded to cut it off after I had taped it on and rearrange it on the box correctly to where the To was on top and From was at the bottom. I know dumb of me to print it that way but it happened ! lol.. anyhow she could have just taken it and not said anything or asked me to fix it and come back, but instead she took her time and fixed it for me. I was like 10th in line and had been watching them interact with the clients ahead of me . I watched one fill out a persons change of address because the lady was having issues seeing, then I watched the other agent give a lady packing tape to tape their label onto their box as well, (My office had me buy a whole roll before ) then meanwhile took on another client who didn’t have sufficient stamps on returned invites, and she calculated each envelope and only charged him the difference of the weight of the envelope and not have him waste money putting on a whole new stamp on each and then placed each one on the envelopes for the gentleman. They asked the lady who had now taped her label on the box to come back in line. I noticed how they were so patient with every client before I got to my agent. I’m still in shock as to how amazingly nice they were to every client and this is at 1:18pm and they close at 1:30pm .. they were not rushing to close , they just literally took their time with everybody and gave me the best customer service I have ever experienced in the US post office in all my life and I’ve been to plenty. I was so overwhelmed I thought it was only fair to give them this review ... Amazing job ladies! I just wish all post offices were the same.
- AAAyanaSep 13, 20255.0The lady and men are nice here and the building need update but good worker
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 18640 NW 2nd Ave?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and most locations also offer passport photo services. Be sure to complete and print your passport application form before applying.
Do I need an appointment for passport services here?
Most Post Offices offering passport services require you to schedule an appointment using the online scheduler. Limited walk-in hours may also be available at select locations.
What are the operating hours of the United States Postal Service at 18640 NW 2nd Ave?
Monday through Friday, it's open from 8:00 AM to 5:30 PM; Saturday from 8:30 AM to 1:30 PM; and it is closed on Sundays.
How much does it cost to get a passport photo at this Post Office?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box online for this location?
Yes, you can search for and reserve a PO Box online through the USPS website. After reserving, you will receive instructions for completing the setup in person.
Are there nearby Post Office locations if I need alternative options?
Yes, nearby Post Offices include Norland Post Office and another United States Postal Service location.
What nearby dining options are available if I want to eat before or after visiting the Post Office?
Nearby dining options include Junies Jamaican Restaurant, Original Junie’s (a Jamaican and Caribbean restaurant), Bamboo Shack, Hook Fish and Chicken (seafood and British cuisine), Treelion (vegetarian and smoothie bar), Dub N Grub, Taste Rite Bakery, and Burger King.
How can nearby transportation or community services help me access the United States Postal Service at 18640 NW 2nd Ave?
Nearby community centers like LETS Community Center and car rental services like Drive Buggy Car Rentals can assist visitors in accessing the Post Office area conveniently.
Where can I find help with automotive or vehicle services near the Post Office?
Nearby automotive services include Aaction Transmissions for repairs and tire services, AAA Air Conditioning and Radiator, AIr Conditioning And Radiator, and Carflix Motors.