Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 18640 NW 2nd Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.6
346 reviews
5 stars
38
4 stars
9
3 stars
8
2 stars
16
1 star
275
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with long wait times and inadequate assistance.
Staffing Issues
Frequent complaints about understaffing, with only one clerk available during peak hours leading to excessive wait times.
Package Handling
Numerous reviews highlighted issues with lost or misdelivered packages, contributing to customer frustration.
Facility Condition
The post office is described as dirty and poorly maintained, with a need for updates and better organization.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, the overall sentiment leaned heavily towards dissatisfaction.
- ECEstela CoiteOct 25, 20255.018640 NW 2nd Ave Miami FL 33169….This is probably the nicest post office I have ever been to. I accidentally put my To and From label incorrectly on my box and . The post office lady let me know and them proceeded to cut it off after I had taped it on and rearrange it on the box correctly to where the To was on top and From was at the bottom. I know dumb of me to print it that way but it happened ! lol.. anyhow she could have just taken it and not said anything or asked me to fix it and come back, but instead she took her time and fixed it for me. I was like 10th in line and had been watching them interact with the clients ahead of me . I watched one fill out a persons change of address because the lady was having issues seeing, then I watched the other agent give a lady packing tape to tape their label onto their box as well, (My office had me buy a whole roll before ) then meanwhile took on another client who didn’t have sufficient stamps on returned invites, and she calculated each envelope and only charged him the difference of the weight of the envelope and not have him waste money putting on a whole new stamp on each and then placed each one on the envelopes for the gentleman. They asked the lady who had now taped her label on the box to come back in line. I noticed how they were so patient with every client before I got to my agent. I’m still in shock as to how amazingly nice they were to every client and this is at 1:18pm and they close at 1:30pm .. they were not rushing to close , they just literally took their time with everybody and gave me the best customer service I have ever experienced in the US post office in all my life and I’ve been to plenty. I was so overwhelmed I thought it was only fair to give them this review ... Amazing job ladies! I just wish all post offices were the same.
- AAAyanaSep 13, 20255.0The lady and men are nice here and the building need update but good worker
- TDTim DurableKiller305Sep 6, 20251.0It’s make no sense I been calling them since 8:30am it’s 10am no one never pick up the phone I never get help. They have the wrong address on my package and they the only people that can change it but no one never comes to the phone or pick up the phone. And it’s even worse when you go to the place line be out the door and only one person working the front desk. And the supervisor NEVER knows what’s going on and never can help anyone.
- DEDede EscarneJul 26, 20251.0This post office should be close permanently the service is terrible more than three times I sent packages never reach the destination on time or lost
- OJOD JayTeeJul 16, 20251.0I’ve lived in FL for 30 years and this is by far the worst usps location I’ve ever been to. Guaranteed 45 min wait at any time of the day. The store is never stocked. I’ll drive further out of my way just to avoid this location
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 18640 NW 2nd Ave?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and most locations also offer passport photo services. Be sure to complete and print your passport application form before applying.
Do I need an appointment for passport services here?
Most Post Offices offering passport services require you to schedule an appointment using the online scheduler. Limited walk-in hours may also be available at select locations.
What are the operating hours of the United States Postal Service at 18640 NW 2nd Ave?
Monday through Friday, it's open from 8:00 AM to 5:30 PM; Saturday from 8:30 AM to 1:30 PM; and it is closed on Sundays.
How much does it cost to get a passport photo at this Post Office?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box online for this location?
Yes, you can search for and reserve a PO Box online through the USPS website. After reserving, you will receive instructions for completing the setup in person.
Are there nearby Post Office locations if I need alternative options?
Yes, nearby Post Offices include Norland Post Office and another United States Postal Service location.
What nearby dining options are available if I want to eat before or after visiting the Post Office?
Nearby dining options include Junies Jamaican Restaurant, Original Junie’s (a Jamaican and Caribbean restaurant), Bamboo Shack, Hook Fish and Chicken (seafood and British cuisine), Treelion (vegetarian and smoothie bar), Dub N Grub, Taste Rite Bakery, and Burger King.
How can nearby transportation or community services help me access the United States Postal Service at 18640 NW 2nd Ave?
Nearby community centers like LETS Community Center and car rental services like Drive Buggy Car Rentals can assist visitors in accessing the Post Office area conveniently.
Where can I find help with automotive or vehicle services near the Post Office?
Nearby automotive services include Aaction Transmissions for repairs and tire services, AAA Air Conditioning and Radiator, AIr Conditioning And Radiator, and Carflix Motors.