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Visit your local Post Office™ at 13520 SW 152nd St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted unprofessional and rude behavior from staff, with many customers feeling disrespected and ignored.
Long Wait Times
Many customers reported excessively long wait times due to insufficient staffing, often with only one or two employees available to assist a large number of customers.
Facility Conditions
The post office was described as dirty and poorly maintained, contributing to an overall negative experience for visitors.
Delivery Issues
Several customers expressed frustration over lost or misdelivered packages, indicating a lack of reliability in the postal service.
JR
J Rambo
2 days ago
1.0
The service from USPS (employees) is the opposite as the way the people from UPS work. The people at the UPS office work fast, efficiently and are courteous with customers, At USPS workers work so slow that makes you feel like they don’t want to work, they need to change their attitude but seems like nobody cares about it.
YB
Yunelys Brito
Dec 19, 2025
1.0
Hoy fui al correo y de las tres mujeres que habían en el mostrador , las dos más jóvenes , fenomenales, ahora la señora que me tocó que de las tres es la mayor de edad , le falta empatía, le falta tener calma con los clientes, le falta de todo un poco , se ve que no tenía ni ganas de trabajar por la forma en que me trato , no recomiendo 100 % este lugar , la chica que las dos restantes , la que está pegada a la pared , la otra vez ella me atendió a mí y puedo decir que fue maravillosa , con lo cual la señora mayor , de esas tres personas que estaban hoy , debería de aprender un poco de esa chica en tener paciencia , con ganas de resolverle a los clientes sus cosas , ella se puede quedar si quiere con mi pedido , yo se lo regalo , se viene la navidad mi gente
JU
Jose A Urbina
Nov 18, 2025
1.0
Would be great to have someone look in to this location. Very slow and poorly organized.
CP
Carlos Perez
Nov 11, 2025
1.0
I would like to express my dissatisfaction with the poor service and the overall condition of the place. The area looks dirty, neglected, and poorly maintained, with peeling paint, overgrown grass, and an unwelcoming appearance. In addition, the customer service was unprofessional and unfriendly.
AM
Alyson Michalski
Oct 4, 2025
5.0
All of the girls at this post office are amazing!!! Shout out to Gloria who has known my son for the past 5 years coming here! He loves her so much and is excited to see her every day we come!! The girls work so hard and never have any issues with any deliveries! Above and beyond customer service!!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 13520 SW 152nd St offer?
This Post Office offers mail sending, package shipping, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this location accepts first-time U.S. passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment via the online scheduler; some limited walk-in hours may be available.
What are the business hours of the USPS at 13520 SW 152nd St?
Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I get a PO Box at this location?
You can apply for a PO Box online or in person by bringing two valid IDs and your completed application form.
Is there 24/7 access to PO Boxes in the lobby at this Post Office?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, but access hours may vary.
What nearby dining options can I visit before or after using the Post Office services?
You can visit nearby restaurants like Denny's, Panaderia 20 De Julio (a bakery and Colombian restaurant), or Wendy's fast food restaurant.
Are there fitness centers near the USPS location for a workout before or after mailing?
Yes, nearby fitness options include Ultra Body Fitness gym, Lady of America Fitness, and Club Pilates studio.
What nearby services can help me with technology or professional needs near the Post Office?
Insight Technologies offers computer hardware and IT services; Danny & Co. Entertainment provides professional services nearby.
If I need urgent medical care near the Post Office, where can I go?
The Baptist Health Medical Plaza at Country Walk offers urgent care services near this location.