Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 13520 SW 152nd St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.5
423 reviews
5 stars
44
4 stars4
3 stars
9
2 stars
15
1 star
351
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and dismissive towards customers.
Long Wait Times
Many customers reported excessively long wait times, often with only one or two employees available to assist a large number of customers.
Delivery Issues
Several reviews mentioned problems with package deliveries, including lost packages and incorrect deliveries, leading to frustration among customers.
Staffing Problems
Customers noted a consistent lack of staff during busy hours, contributing to the slow service and long lines.
Facility Conditions
The post office was described as dirty and poorly maintained, with broken equipment and a generally unwelcoming atmosphere.
- JUJose A UrbinaNov 18, 20251.0Would be great to have someone look in to this location. Very slow and poorly organized.
- CPCarlos PerezNov 11, 20251.0I would like to express my dissatisfaction with the poor service and the overall condition of the place. The area looks dirty, neglected, and poorly maintained, with peeling paint, overgrown grass, and an unwelcoming appearance. In addition, the customer service was unprofessional and unfriendly.
- AMAlyson MichalskiOct 4, 20255.0All of the girls at this post office are amazing!!! Shout out to Gloria who has known my son for the past 5 years coming here! He loves her so much and is excited to see her every day we come!! The girls work so hard and never have any issues with any deliveries! Above and beyond customer service!!!
- HQHerbert QuesadaSep 12, 20251.0Pésimo lugar , mala atención, no entregan los paquetes ,los pierden ? No se , es bueno todos nos quejemos
- MCMichelsent ColomeSep 8, 20251.0I was gonna post a bad review but as I can see, it’s pointless, lots of bad reviews here and nothing changes. Coming from a communist country, it kind of feels like the same, there they treat people like crap everywhere because everything is run by the government and no matter how much you complain, they don’t care about costumer service or you not coming back into the business…so, same 🤷🏻♂️
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 13520 SW 152nd St offer?
This Post Office offers mail sending, package shipping, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this location accepts first-time U.S. passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment via the online scheduler; some limited walk-in hours may be available.
What are the business hours of the USPS at 13520 SW 152nd St?
Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I get a PO Box at this location?
You can apply for a PO Box online or in person by bringing two valid IDs and your completed application form.
Is there 24/7 access to PO Boxes in the lobby at this Post Office?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, but access hours may vary.
What nearby dining options can I visit before or after using the Post Office services?
You can visit nearby restaurants like Denny's, Panaderia 20 De Julio (a bakery and Colombian restaurant), or Wendy's fast food restaurant.
Are there fitness centers near the USPS location for a workout before or after mailing?
Yes, nearby fitness options include Ultra Body Fitness gym, Lady of America Fitness, and Club Pilates studio.
What nearby services can help me with technology or professional needs near the Post Office?
Insight Technologies offers computer hardware and IT services; Danny & Co. Entertainment provides professional services nearby.
If I need urgent medical care near the Post Office, where can I go?
The Baptist Health Medical Plaza at Country Walk offers urgent care services near this location.