United States Postal Service

2.2
201 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 14310 SW 8th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
14310 SW 8th St, Miami, FL
33184, United States

Hours

Reviews

2.2
201 reviews
5 stars
49
4 stars
9
3 stars
3
2 stars
10
1 star
130

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight extremely poor customer service, with many customers reporting rude and unhelpful staff.

Employee Attitude

Several customers noted that employees display a negative attitude and lack professionalism, contributing to a frustrating experience.

Service Efficiency

Customers frequently mentioned long wait times and slow service, often exacerbated by understaffing.

Mixed Experiences

While many reviews are negative, some customers reported positive interactions with specific employees, indicating inconsistency in service quality.

Location Issues

There are complaints about misdelivered packages and poor handling of mail, leading to significant customer dissatisfaction.
  • UK
    ukesh karki
    2 days ago
    5.0
    I had an issue with my package due to an incomplete address, and it was mistakenly sent back to the sender. The supervisor went above and beyond to help me resolve the situation and ensured that I still received my delivery despite the complication.
  • AN
    A De Rodriguez (Naphtali)
    Sep 18, 2025
    5.0
    Excellent location, self service kiosk is available after Hours very convenient
  • CL
    Cesar Larrauri
    Sep 11, 2025
    1.0
    Horrible experience..it seems that the white bald guy is famous here. Well I have the bad experience of dealing with him also...very rude and just plain nasty. I asked to please use some tape to close out the box I had ..he refused told me to buy tape for $5 and use that. It was a watch box.. I probably needed 1 foot of tape that's all. He did not want to scan the lable on my phone and said it needs to be printed, I told him but please scan the code, his response was no ..you need to print the label. It's the same thing ..when I print it it will have the same barcode. I am not one looking for trouble but this guy is dispecable.
  • RC
    Rafael Carmenate
    Aug 22, 2025
    5.0
    Una atención exelente . Buen trato y exelente desempeño de sus funciones . Rápidos y eficientes . Agradecidos .
  • MS
    Mary Sastre
    Aug 13, 2025
    5.0
    Wonderful service, the gentleman who is a US Army Veteran was cordial and professional. Location was clean and organized. Was running errands near by and decided to stop to mail a package and buy stamps. May have to make drive from Doral to this location for fast and efficient service. Thank you!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.