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Visit your local Post Office™ at 140 NE 84th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted extremely poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Staff Attitude
Many customers reported negative experiences with staff attitudes, describing them as disrespectful, unprofessional, and lacking basic courtesy.
Efficiency Issues
Customers frequently mentioned long wait times and understaffing, leading to frustration and inefficiency in service.
Package Handling
There were multiple complaints about lost or mishandled packages, with customers expressing concerns over the reliability of the postal service at this location.
Mixed Experiences
While many reviews were negative, a few customers mentioned positive interactions with specific employees, indicating inconsistency in service quality.
CJ
Clifford Johns
Nov 10, 2025
1.0
Hands down, the worst service ever. My package arrived on Thursday, and they can’t seem to find it, telling me to come back, that they are missing a key. Its been 5 days and they still can’t seem to find my package. I advise everyone to avoid this USPS location, it will save you time and a bad headache.
EP
Estefanía Papescu
Nov 5, 2025
1.0
La peor atención q recibí, muy maleducados los empleados
RD
Ramon Duarte
Oct 27, 2025
1.0
Bueno creo que para trabajar hay q tener paciencia, modales hacia el cliente y si no quieren trabajar pues que se quede en su casa con esa cara y trato quedan mejor digan que no quieren atender ala persona y quieren estar sentadas con el teléfono... ese es un trabajo para atender ala persona y ayudarlo.... SI no quieren trabajar quédense en casa
DG
Dot Gov
Oct 21, 2025
1.0
I recently experienced one of the most disappointing customer service interactions I’ve ever had at one of your locations. The employee at the counter refused to scan my shipping label simply because it was slightly curved around the edge of the package. When I asked if she could manually enter the barcode number, she declined and also refused to provide a confirmation receipt.
When I requested my package back so that I could take it to another location, another staff member returned it to me — at which point the original employee began laughing and mocking me in front of others. I found this behavior to be completely unprofessional and disrespectful.
While I can describe the individual as a heavy-set, black woman with tattoos, my concern is the unacceptable conduct displayed. This type of behavior reflects poorly on USPS and undermines the trust customers place in your service.
I strongly urge USPS management to review the professionalism and customer service standards at this location to ensure that future customers are treated with courtesy and respect.
AC
Alvaro a Contreras
Sep 30, 2025
1.0
This is by far the worst USPS office I have ever been to. Today I tried twice, at completely different times, to send a package and it was impossible. The only person working at the counter kept disappearing to the back, leaving the line unattended until people simply gave up and left.
On another occasion, they refused to give me a package and marked it as if I had requested it to be held. They demanded that I come at a very specific time of day to speak to a driver in order to receive it. Later, they marked that they could not find the address and returned the package.
Definitely the worst USPS office I’ve ever experienced.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service at 140 NE 84th St, Miami?
You can send mail and ship packages, get money orders, rent PO boxes, apply for passports, purchase gift cards, and more at the USPS location at 140 NE 84th St.
Do I need an appointment for passport services at this Post Office?
Most Post Offices require scheduling an appointment online for passport services. Limited walk-in hours are available at select locations.
Can I get a passport photo taken at this USPS location?
Yes, passport photos are offered but you need to make an appointment using the online scheduler for first-time passport and photo services.
How much does a passport photo cost at this location?
The current fee for a passport photo at USPS is $15.
Can I get a PO Box at the 140 NE 84th St location, and how do I apply?
Yes, you can apply for a PO Box online or in person with two valid forms of ID. To start online, visit the USPS PO Boxes page.
Are PO Boxes accessible after the Post Office's normal hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Check with your local Post Office for specific lobby hours.
What are the operating hours of the United States Postal Service at 140 NE 84th St?
The Post Office is open Monday through Friday from 8:00 AM to 5:00 PM, Saturdays from 8:00 AM to 1:30 PM, and closed on Sundays.
Which nearby public transportation or landmarks can help me find the USPS location at 140 NE 84th St?
Nearby landmarks include Pinnacle Square, a retirement home and historical building, and Little River Post Office, another post office nearby. These can help orient you when finding the USPS location.
Are there dining options near the USPS at 140 NE 84th St where I can eat before or after my visit?
Yes, nearby restaurants include Maki-San Miami (Japanese and sushi), Meet'n Cheese (Middle Eastern), Borti Pasta Bar (Italian), Society BBQ (American barbecue), and Ash Pizza Parlor (Italian and pizza).
What nearby services or entertainment spots can I visit along with the USPS?
Nearby you can find The Movement Oasis yoga studio and gym for wellness, Verizon Artist Lounge Miami for music and mobile services, and Pedro AMOS Galeria art gallery. Additionally, several radio stations like LiteMiami and Power96 are in the area.