Brand Certified
United States Postal Service
2.1(324 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
11000 SW 104th St, Miami, FL
33116, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 11000 SW 104th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.1
324 reviews
5 stars
79
4 stars
6
3 stars
6
2 stars
10
1 star
223
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being rude and unprofessional.
Staffing Issues
Many reviews highlight understaffing, leading to long wait times and poor service during busy hours.
Passport Services
Passport services receive both positive and negative feedback; some customers report excellent experiences, while others face delays and unhelpful staff.
Delivery Problems
Numerous complaints about lost or misdelivered packages, with customers expressing frustration over the reliability of the postal service.
- MCmarien cabanas1 day ago1.0This is the absolute WORSE Usps Postage place that I have ever sent my items with, at least AMAZON PRIME TRUCK doesnt take forever to leave packages to my house, Cause I am VERY, VERY, VERY Disappointed with this Company Not only does the items I order come late but the items they deliver some of them come broken, I'm very Mad at that stupid company for not putting enough effort on delivering the packages in time😡😡😡😡😡😡!!!!!
- SLShannon L1 day ago2.0They are supposed to open at 9:00. They took their sweet time, opened late (looking at other reviews, this is not a first, I guess they think the opening time is optional), then after waiting a bit more they announced they are only taking cash. They do not have any respect for people's time.
- AAAlexandre AlmeidaFeb 19, 20261.0I have no printer as I am travelling, and they didn't want to Scan the USPS QR code, provided by eBay, requesting me to print it, but I went to other USPS store which did it all!
- GKGiovanna KouranyFeb 16, 20265.0The lady by the name Sears does an outstanding job. Very professional, friendly and goes out of her way to provide the best customer service. While she helps 4 customers the other lady helps maybe 1. I really don’t know where her Supervisor is but this lady needs to retire. Its very clear she doesn’t want to be there or help anyone. I asked her a question and I had to pull out the answer like a Dentist pull out a tooth….horrible horrible. Need more employees like Ms Sears very nice lady👍
- MLMiranda LopezFeb 13, 20261.0Horrible customer service. I told them it was my first time mailing something out, so she can understand that I am unfamiliar to the process, Ms. Daniels did not even bother to look up at me to acknowledge me.The whole interaction was very dismissive and rude.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 11000 SW 104th St offer?
This Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and other postal services.
Can I apply for a U.S. passport at this Post Office location?
Yes, this location accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment scheduled through the online scheduler, though some limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 11000 SW 104th St?
The Post Office is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday 8:00 AM to 2:00 PM, and closed on Sundays.
Can I rent a PO Box online for this location?
Yes, you can search for and reserve PO Boxes online quickly and securely, then complete the setup in person at the Post Office.
What nearby dining options are available around the United States Postal Service on 11000 SW 104th St?
Nearby you can find Hungry Bear Sub Shop for sandwiches, Cafe Villa Clara for Cuban cuisine, and Chef Romanza for Italian and Japanese food—all great for a meal before or after your visit.
Are there any nearby beauty and spa services close to this Post Office?
Yes, nearby salons and spas include Belli Capelli Salon & Spa, I Am Unique Salon & Spa-Marilu Sosa, Pretty Hair Salon By Mayle, and Serendipity Beauty Bar for your beauty and relaxation needs.
What options for automotive services are near the Post Office at 11000 SW 104th St?
Ash-B offers automotive repair services nearby, and Kendall Campus Car Wash is also available for vehicle cleaning.
Is there public or professional services near this Post Office I should know about?
Yes, ER Services Group provides professional services and parking nearby, and Arthur Spiegel, Esq., PA offers legal services close to this location.
Where can I find more information or schedule appointments for USPS services?
You can schedule appointments and find more details on the USPS official website or by using the online scheduler linked through the Post Office's reservation URL.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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