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Visit your local Post Office™ at 11301 S Dixie Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlight consistently rude and unprofessional behavior from staff, leading to a negative customer experience.
Staff Attitude
Many customers reported that employees display a lack of interest in their work, often appearing unfriendly and dismissive.
Operational Issues
Frequent complaints about incorrect hours of operation and understaffing, resulting in long wait times and service delays.
Mixed Experiences
While some customers praised individual employees for their helpfulness, the overall sentiment leans heavily towards dissatisfaction with service.
LV
Lexie Veloz
Jan 3, 2026
5.0
The employees are so kind and there is never a line when I go.
MD
Michael Domingue
Dec 18, 2025
1.0
The post office here had horrible service that ended with me being accused of throwing packing tape at an aggressive and defensive worker (untrue) when I said I would leave and go to UPS with my packages because of my experience. I don't know own if the problem comes from poor customer service training of employees or with employee conduct itself. Regardless I will not be returning ever to this location because of what I experienced. I will not bother filing any complaints because my gut tells me it would just escalate the confrontational attitude.
To the cashier who behaved this way. I am praying that both you and I do not carry such anger in our hearts over this or anything else in our lives.
IB
Iza Blue
Dec 15, 2025
5.0
Very nice people. A/C, plenty of parking.
AC
Amy Casimiro
Nov 5, 2025
5.0
Ever stopped to talk to the workers at the counter? They are not what these negative comments say. Very nice and helpful! The gentleman has gone over and beyond for me on two different occasions. Thank you so much, truly!
MN
Maria Noriega
Sep 10, 2025
1.0
Worst post office in the area. Staff are incredibly disrespectful. I have witnessed that music was being played by the staff behind the counter and the attendant was too busy singing along to Beyoncé whilst taking a personal phone call on his AirPods to effectively or efficiently handle my simple packaging. This post office needs to be investigated for compliance.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 11301 S Dixie Hwy?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment online, though limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 11301 S Dixie Hwy?
The Post Office is open Monday to Friday, 10:00 AM to 8:00 PM, Saturday 10:00 AM to 6:00 PM, and is closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm and then complete your pickup in person.
Are PO Boxes accessible after hours at this location?
Most USPS locations, including this one, offer 24/7 access to lobby PO Boxes, but hours may vary; please check with your local Post Office.
What nearby places can I visit before or after my trip to the Post Office?
Nearby you can visit the Pinecrest Post Office, Wild Fork grocery store, Books and Books bookstore, and several restaurants like Wagon's West and Gyu-Kaku Japanese BBQ for dining options.
Is there a bank close to the United States Postal Service at 11301 S Dixie Hwy?
Yes, Synovus Bank and Citibank are nearby, which might be convenient for your banking needs when visiting the Post Office area.
Are there any fitness or wellness centers near this Post Office location?
Yes, OHM Fitness Pinecrest gym and Pure Barre studios for barre and yoga classes are located nearby for your fitness and wellness activities.
What are the contact options to reach this Post Office?
You can reach the Post Office by phone at +1 305-259-6828 or the main USPS phone line at +1 800-275-8777.