United States Postal Service

4.0
124 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 150 SE 2nd Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
150 SE 2nd Ave, Miami, FL
33131, United States

Hours

Reviews

4.0
124 reviews
5 stars
89
4 stars
1
3 stars
4
2 stars
0
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, particularly highlighting individuals like Edith and Robert for their exceptional service.

Inconsistency

While most reviews were positive, several customers reported negative experiences with specific staff members, citing rudeness and unprofessional behavior.

Efficiency

Customers frequently noted the quick service and minimal wait times, with many expressing satisfaction with the speed of processing their requests.

Concerns About Management

Some reviews mentioned issues with management and staff behavior, indicating a need for better oversight and training to ensure consistent service quality.
  • MW
    Meghan Whalen
    Jan 2, 2026
    5.0
    Kind and helpful staff
  • SS
    Sandy Saint-Cyr
    Dec 19, 2025
    1.0
    Standing for 20 mns in front of the building with out to much and will be back at 3. It's now 10 past and Noone is showing up.
  • SF
    Skarlett Funez
    Nov 25, 2025
    5.0
    Edith was super nice, very helpful, quick and efficient. She has a great attitude and energy. I returned a package and she gave me details on tracking it with the QR code on my receipt. It was not busy at all on a Monday (11/24) at 11:30am. I would definitely come back to this location if needed. Quick, helpful and virtually no wait time. I was in ans out in 1min tops. Awesome customer service!
  • JJ
    Joan
    Nov 21, 2025
    5.0
    Great service. Thank you
  • AF
    Ale Fernandez
    Oct 27, 2025
    5.0
    Efficient!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.