Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 500 NW 2nd Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.7
596 reviews
5 stars
74
4 stars
20
3 stars
10
2 stars
15
1 star
477
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and a lack of accountability for lost packages.
Operational Issues
The post office often failed to open on time, leading to frustration among customers who arrived during posted hours.
Package Handling
Numerous complaints about lost or misdelivered packages, with many customers expressing distrust in the reliability of the service.
Customer Experience
Overall, the customer experience was described as negative, with many reviews highlighting a culture of apathy and unprofessionalism among staff.
Mixed Feedback
While many reviews were overwhelmingly negative, a few customers did mention positive interactions with specific staff members.
- JJJessa4 days ago5.0For as busy as this location is and all the customer crazies I encountered while I was here, I must say, compared to the Brickell Bay location, I am impressed by the way the staff handles really odd situations. The postal clerks here are loud *shrugs* BUT you can tell they enjoy their job, and are here to help people!!! Was I annoyed to wait in line 30 mins for this man’s package to be found? -yes…… but the postal clerk found it for him! -So it’s a really good day for that man! And I didn’t even gain a grey hair in waiting my turn… life goes on. I really enjoyed seeing the clerks work to help people at this location. I think pertaining to this location, directness is confused with rudeness……. People aren’t used to people being direct and straightforward, but it’s definitely a requirement at this location. Thanks pretty lady who helped me get my certified mail today🫶🏼
- EMelon mornganNov 17, 20255.0If your package ends up at this location, be ready for a frustrating experience. My signature-required package was sent here, and it turned out to be one of the worst post offices I’ve visited. There’s always a long line, often requiring a wait of 45 minutes or more just to reach the counter. After that, the service is extremely slow, and there’s only about a 50/50 chance they’ll actually find your package. No one should dread a trip to the post office, but this place seriously needs major improvements—ASAP.
- RARicaimer Perez AlvarezNov 14, 20251.0La atención al cliente en este lugar es pésima una sola persona, atendiendo a los clientes, la espera desesperante
- MPmikayla PhoenixNov 10, 20251.0I ordered an order from Temu. It was a large order that was split up into 4 shipments. The only shipment I did NOT receive was the order shipped via USPS. The other 3 were independent contractors. One of which was a non-English speaking driver. She called me using the number that was printed on my package. She said “Outside-Temu”. I then went outside and got my package. There was no such attempt made with the post office. All I got was a message that they could not deliver the package nor could they figure out where it was because it wasn’t at the post office. Living in the time that we are living in….THIS is not the time to prove yourself as being inefficient.
- RBRaldgine BeauvaisNov 4, 20251.0Horrible they will mark your package as delivered a day early just so they meet their quota even though it hasn’t delivered. It’s about time. USPS takes action against this.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service location at 500 NW 2nd Ave?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can take your passport photo by appointment.
Do I need an appointment for passport services at this United States Postal Service location?
Most passport services require scheduling an appointment using the online scheduler. There are also limited walk-in passport hours at select locations.
What are the hours of operation for the United States Postal Service at 500 NW 2nd Ave?
Monday through Friday, 8:00 AM to 5:00 PM; Saturday from 9:00 AM to 1:30 PM; closed on Sunday.
How can I rent a PO Box at this Post Office?
You can search, reserve, and apply for PO Boxes online or in person. Bring two valid forms of ID when applying in person.
Is there 24/7 access to PO Boxes at this Post Office location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary, so check with this specific Post Office for details.
Where can I find travel services near the United States Postal Service at 500 NW 2nd Ave?
Bloo Travel, a travel company offering tours, is located nearby. You might visit Bloo Travel before or after your USPS visit to plan or book your trips.
Are there any educational institutions near this USPS location?
Yes, GAIA University and the University of Miami MD/MPH Dual Degree Program are nearby, which could be convenient for students or staff needing postal services.
What nearby spots can I visit for food or snacks after visiting the United States Postal Service?
Isasur Market, a grocery store nearby, is a convenient place to pick up snacks or groceries after your visit to USPS.