Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 500 NW 2nd Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.6
604 reviews
5 stars
74
4 stars
20
3 stars
10
2 stars
15
1 star
485
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted a lack of professionalism and rudeness from staff, with many customers feeling dismissed and unhelped.
Package Handling
Many customers reported issues with lost or misdelivered packages, with a significant number expressing frustration over packages marked as delivered but not actually received.
Wait Times
Customers consistently mentioned long wait times, often exceeding 30 minutes, with complaints about insufficient staff to handle the volume of customers.
Facility Management
The location was described as dirty and poorly managed, with broken doors and inadequate service hours contributing to customer dissatisfaction.
- HBH B6 days ago1.0Absolute worst service I’ve ever experienced in my entire life, they look at you don’t even acknowledge you and they take their sweet time despite the long lines. People have no work ethic here.
- ESEinan Shabat6 days ago1.0I’ve been waiting 30 minutes for nothing. The didn’t help me to solve the problem like they should do .
- JSJimena SalinasDec 27, 20251.0Managed by staff who appear easily frustrated. If you don’t have the patience or disposition to work with people, this may not be the right role.
- LPLoraina PinedaDec 24, 20251.0This is by far the WORST post office I have ever dealt with. The customer service is absolutely unacceptable. The staff is rude, and the mail carriers seem unable to properly read or follow addresses. It feels as though there is little to no accountability. We have a large, clearly marked mailbox outside my place of business designated for all mail and packages. Despite this, the mail carrier brought my package to my job, then marked it as “address unknown” and returned it to the sender instead of leaving it in the mailbox. When I went to the post office to ask for an explanation, I was given none. The staff could not explain why the package wasn’t left with the rest of the mail and appeared unsure and unprepared. The only response I received was, “We have different mail carriers,” which does not justify or explain what happened. Overall, this location shows a complete lack of professionalism and customer service. If I could give them 0 stars I would.
- TTTomDec 20, 20251.0Carriers will mark packages as "delivered" then never deliver them. Then you get to wait in line for 45 minutes with ten other people whose packages were also "lost". There's a slight chance they'll find them, however most times they'll give you a real shitty attitude and say it must somehow be *your* fault that *they* lost your package. Funnily enough it's always the high value packages that get "lost". If you've experienced this, contact Postal OIG and report these people. Because for this place to be this bad, it's gotta be either outright theft or gross incompetence/negligence. Would give negative stars if possible.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service location at 500 NW 2nd Ave?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can take your passport photo by appointment.
Do I need an appointment for passport services at this United States Postal Service location?
Most passport services require scheduling an appointment using the online scheduler. There are also limited walk-in passport hours at select locations.
What are the hours of operation for the United States Postal Service at 500 NW 2nd Ave?
Monday through Friday, 8:00 AM to 5:00 PM; Saturday from 9:00 AM to 1:30 PM; closed on Sunday.
How can I rent a PO Box at this Post Office?
You can search, reserve, and apply for PO Boxes online or in person. Bring two valid forms of ID when applying in person.
Is there 24/7 access to PO Boxes at this Post Office location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary, so check with this specific Post Office for details.
Where can I find travel services near the United States Postal Service at 500 NW 2nd Ave?
Bloo Travel, a travel company offering tours, is located nearby. You might visit Bloo Travel before or after your USPS visit to plan or book your trips.
Are there any educational institutions near this USPS location?
Yes, GAIA University and the University of Miami MD/MPH Dual Degree Program are nearby, which could be convenient for students or staff needing postal services.
What nearby spots can I visit for food or snacks after visiting the United States Postal Service?
Isasur Market, a grocery store nearby, is a convenient place to pick up snacks or groceries after your visit to USPS.