Brand Certified
United States Postal Service
2.0(332 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
10360 SW 186th St, Miami, FL
33197, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 10360 SW 186th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.0
332 reviews
5 stars
72
4 stars
7
3 stars
5
2 stars
11
1 star
237
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers reporting rude and unhelpful staff.
Long Wait Times
Customers frequently mentioned long lines and slow service, often waiting over 30 minutes to be attended.
Delivery Issues
There were multiple complaints about lost packages and incorrect deliveries, leading to frustration among customers.
Mixed Experiences
While many reviews were negative, some customers praised specific employees for their helpfulness and professionalism.
- OAodalys alvarezFeb 23, 20261.0Si fuera por mí no daba ninguna estrella, la atención súper mala. Tratan a las personas como si fueran animales. Y lo peor nadie responsable ve lo q sucede
- AMAnaisi MartínezJan 29, 20261.0I don't recommend this office for getting your passport. The person in charge of this process is very unfriendly, doesn't even look you in the face, and on top of that, doesn't even try to help the customer. Luckily, the same day I left there, I was able to get my passport at another place. I do not recommend this place for getting your passport.
- MMMarsha MiltonJan 26, 20261.0Omg I been calling all morning they literally just ignore the phone.and top of the line disrespectful
- SLSarah LoperaDec 24, 20251.0El peor servicio postal, me entregaron un paquete en una casa donde no era la mía y tuve que ir hasta allá por mi paquete y fuera de eso me falto un paquete, dice entregado en buzón pero tampoco dejaron foto o prueba de que lo dejaron y tampoco me han solucionado ese problema, y fuera de eso tenia otros paquetes con ellos para antes del 23 de diciembre y todavía no ha llegado y dice que tengo que esperar hasta el 27… es lo peor no lo recomiendo 👎🏻, le pongo una estrella y eso que es mucho por qué ni una se merecen
- KKKCRNov 15, 20251.0The worst office . Only one clerk attending a line of more than 25 people doing the best she can do. No supervisor or administrator. A group with children waiting for an appointment for more than 40 minutes and the person who has to be there is supposed taking a break. This office is disorganized and out of control.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located at SW 186th St?
The United States Postal Service is located at 10360 SW 186th St, Miami, FL 33197.
What are the operating hours for the Post Office at 10360 SW 186th St?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM, and on Saturday from 8:30 AM to 1:30 PM. It is closed on Sundays.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take passport photos by appointment. Be sure to complete and print your passport application form before visiting.
Do I need an appointment for passport services at this location?
Yes, most passport services require an appointment through the online scheduler. Walk-in hours are limited and available at select locations.
What is the cost for a passport photo at the Post Office?
The fee for a passport photo is $15 at USPS locations.
Can I rent a PO Box at this Post Office, and how do I do it?
Yes, you can rent a PO Box either online by searching for available boxes and reserving one at https://www.usps.com/manage/po-boxes.htm, or in person at the Post Office by bringing two valid forms of ID and your completed application.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby; however, access hours may vary, so it's best to check with the local Post Office for specific times.
What nearby places can I visit before or after my postal visit?
Nearby you can find the Grand Cake Cafe for a pleasant meal and Casanova Cafe if you're interested in Cuban and Latin American cuisine. Both are great spots to visit before or after your trip to the Post Office.
Are there any nearby businesses that offer support services or care?
Yes, I Kan Support Care Inc., which offers home health care and counseling, is located nearby, providing support services that might be useful if you're in the area.
Can the nearby United States Postal Service locations help me if I'm unable to access this one?
Yes, there are other United States Postal Service locations nearby that you can visit for postal services if this location is not convenient for you.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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