Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 7501 SW 117th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.4
181 reviews
5 stars
60
4 stars
4
3 stars2
2 stars
5
1 star
110
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant divide in customer service experiences, with some employees being praised for their kindness and helpfulness, while others are reported as rude and unprofessional.
Lost Packages
Multiple reviews highlight issues with lost packages and poor tracking, leading to frustration among customers.
Staff Attitude
Several customers noted a negative attitude from staff members, contributing to a hostile environment for patrons.
Efficiency
While some reviews commend the efficiency of service during busy times, others report long wait times and inadequate staffing.
Mixed Experiences
Overall, customer experiences vary widely, with some praising the service while others express dissatisfaction and a desire to avoid this location.
- ASAna Maria SantosNov 10, 20251.0En mi experiencia muy mal servicio del personal, esta tarde llegué para ver donde estaba mi paquete, pues en el tracking number salía como que ya había llegado pero a una dirección totalmente diferente. El señor en vez de buscar una solución me mandó a otro postal service para preguntar , tuve que manejar una hora y media para buscar mi paquete. No recomendable.
- YAYeyi AlvarezOct 24, 20252.0Pésimo servicio el de una señora de pelo rojo. Le pone caras groseras a las personas . Cuando le dije que el paquete estaba a nombre de mi esposo me pidió mi ID y me preguntó que porque no tenía su mismo apellido , y yo l dije le pregunté de qué cuál era la necesidad a lo que me hizo una cara refea. Luego me ayudó un señor canoso que fue más amable llamando a la supervisora. En fin este tipo de personas no debería trabajar con clientes
- WCWand Technologies CorpSep 15, 20251.0Today at 3:20 PM, I visited the USPS branch at 7501 SW 117th Ave, Miami, FL 33183, and unfortunately had one of the worst customer service experiences I’ve ever encountered. There were three employees working: a gentleman who was courteous and helpful, a lady processing packages who did her job properly, and another lady at the reception counter for packages. It was the lady at the reception counter who left me extremely disappointed. She was not only unhelpful, but also openly rude in her responses. Instead of assisting me with professionalism, she treated me with an attitude that made the entire experience unnecessarily stressful and unpleasant. The contrast between her behavior and the other two employees was striking. Where they showed basic courtesy, she showed none. This kind of treatment is unacceptable, especially in a public service where customers rely on guidance, clarity, and respect. Because of this, I have decided that I will start going to another USPS location, even if it is farther from my home, just to see if I can find better customer service. I firmly believe USPS employees are very fortunate to have such secure jobs, and for that reason they must treat customers with basic kindness and respect. Being “spoiled” by job security should never be an excuse for rudeness. I walked away feeling frustrated and disrespected, and I strongly believe USPS management needs to review customer service standards at this branch. No customer should have to experience hostility when all they are trying to do is mail a package.
- AAAlexander AguirreAug 25, 20251.0I came to this brand looking for my lost mail, mail that was collected from my mailbox stating it was full. That mail was supposed to be kept 10 days in this brand and actually they don't know where it is. Customer service is very unprofessional and lack of respect. I ve been here for an hour waiting for a supervisor and never showed up.
- CCCamilo CastilloJul 25, 20255.0TODOS SIEMPRE SON MUY CORDIALES, SI HAY UN LUGAR CON ESE ANIMO EN KENDALL ES ESTA OFICINA!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 7501 SW 117th Ave?
You can send mail and ship packages, purchase money orders, get Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services?
Most locations, including this one, require scheduling an appointment online for passport services, with limited walk-in hours available at select locations.
What are the Post Office's operating hours?
Monday through Friday from 8:30 AM to 5:00 PM, Saturday from 7:30 AM to 2:00 PM, and closed on Sundays.
Can I reserve a PO Box online for this location?
Yes, you can search for available PO Boxes and reserve one securely online. Instructions for in-person setup will be provided after reservation.
Is 24/7 access available for PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with the local Post Office at 7501 SW 117th Ave for details.
Are there any nearby restaurants to visit before or after my trip to the Post Office?
Yes, nearby dining options include Cicis Miami, Rubino's Pizzeria e Ristorante, KFC, Carnicero Steakhouse Kendall, Shells seafood restaurant, and Aladdin Market & Grill.
What local services near the Post Office can be useful for residents or visitors?
Nearby services include the Miami Power Team Foundation for community support, Puzzle Builders for counseling and education, and Exterior Home Services for roofing and window installation.
Are there any beauty or personal care places near the Post Office?
Yes, Mr. Handsome’s and Hair By Stephanie and Tutu are nearby beauty salons offering beauty and spa services for your convenience.
How can nearby real estate services help before or after visiting the Post Office?
Several real estate agents and companies nearby, such as Michelle Haast Real Estate Advisor and Midtown Realty International, can assist you with property management or home buying processes in the area.