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United States Postal Service

2.5
(186 reviews)

Business Details

7501 SW 117th Ave, Miami, FL
33183, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 7501 SW 117th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7501 SW 117th Ave, Miami, FL
33183, United States

Hours

Reviews

2.5
186 reviews
5 stars
64
4 stars
4
3 stars
2
2 stars
5
1 star
111

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with employees being rude, unhelpful, and unprofessional.

Employee Attitude

Several customers noted that some staff members displayed negative attitudes, contributing to a hostile environment.

Lost Packages

Many customers reported issues with lost packages, including items marked as delivered that were never received.

Mixed Experiences

While some customers praised specific employees for their helpfulness, the overall sentiment leaned towards dissatisfaction with service quality.
  • LL
    Laura
    6 days ago
    5.0
    Thank you Adrian Martinez for the marvellous service!
  • SG
    Sahily Gonzalez
    Jan 21, 2026
    1.0
    What a very unpleasant experience I had this morning at this USPS location. The employee who assisted me refused to provide tape. I asked if I could purchase it, and he said no. I left, bought several packs of tape, and came back, yet he still refused to print my postage stamp. All of this was done with a very rude and unprofessional attitude. Unfortunately, the other woman who works there is also disrespectful toward customers. Both employees speak negatively and inappropriately about customers among themselves, even after the customer has already left. After leaving USPS, I went to UPS, where the employees charged me only $3 to print my documents and place them in a protective plastic sleeve. They were extremely kind, professional, and helpful. The difference in customer service was night and day. From now on, I will be taking my packages to a different USPS location.
  • MP
    Milaidis Migueles perez
    Jan 7, 2026
    5.0
    Excelente el servicio y el trato de Javier
  • MN
    MISTER NEAL
    Dec 28, 2025
    5.0
    We the people can not do without our Postal Services.
  • AS
    Ana Maria Santos
    Nov 10, 2025
    1.0
    En mi experiencia muy mal servicio del personal, esta tarde llegué para ver donde estaba mi paquete, pues en el tracking number salía como que ya había llegado pero a una dirección totalmente diferente. El señor en vez de buscar una solución me mandó a otro postal service para preguntar , tuve que manejar una hora y media para buscar mi paquete. No recomendable.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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