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United States Postal Service

1.9
(209 reviews)

Business Details

6900 Bird Rd, Miami, FL
33155, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 6900 Bird Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6900 Bird Rd, Miami, FL
33155, United States

Hours

Reviews

1.9
209 reviews
5 stars
41
4 stars
4
3 stars
7
2 stars
6
1 star
151

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and dismissive behavior from staff, leading to a negative experience.

Staffing Issues

Frequent complaints about understaffing, resulting in long wait times and inadequate service.

Operational Hours

Customers expressed frustration over inconsistent hours and early closures, impacting their ability to access services.

Mixed Experiences

While some customers had positive interactions with specific employees, the overall sentiment was largely negative.
  • DD
    Diego
    Feb 22, 2026
    1.0
    They lose packages, they don't have Supervisor Who can show the face to give you any answer about your package and they just don't want to listen to you. USPS Where is my package? 9234690273803400029337 you left the key #2P and nothing was inside the mailbox. Where is my package?
  • DF
    d&d fisheggs
    Feb 10, 2026
    5.0
    Had one of the most pleasant, efficient experiences today at this PO… enough to erite this review. Got in and out, staff was so helpful, smiling, polite. Best ever!
  • CC
    Chen C
    Dec 31, 2025
    1.0
    Worst service ever. I brought my package in to ship it, and the staff spoke to me with a dismissive attitude, saying “you just need to get it scanned.” Of course I know that — that’s why I came here. On top of that, today they’re only open from 9 AM to 12 PM, just three hours a day. Terrible service.
  • ZK
    ZOE K
    Dec 17, 2025
    3.0
    I'm usually able to drop my packages off after work and they get delivered, no problem! But Monday, the counter was closed earlier than usual, which is surprising since I'm sure many people needed to get their holiday mail delivered ASAP.
  • MM
    May M
    Nov 19, 2025
    1.0
    Terrible service and beware they don't care if your package get lost.They are very unprofessional.Toxic environment.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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