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United States Postal Service

1.6
(178 reviews)

Business Details

6700 NW 27th Ave, Miami, FL
33147, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 6700 NW 27th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6700 NW 27th Ave, Miami, FL
33147, United States

Hours

Reviews

1.6
178 reviews
5 stars
20
4 stars
2
3 stars
4
2 stars
5
1 star
147

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being described as rude, unhelpful, and unprofessional.

Long Wait Times

Customers consistently reported long wait times, often exceeding 45 minutes, due to insufficient staffing.

Package Issues

Many customers experienced problems with package delivery, including lost packages, misdelivered items, and lack of communication regarding their status.

Cleanliness and Maintenance

The facility was frequently described as dirty and poorly maintained, contributing to an overall negative experience.

Staffing Concerns

There were repeated calls for better staffing and management, with suggestions that the current employees are not adequately trained or motivated.
  • JW
    Jennifer W.
    Feb 17, 2026
    1.0
    The worst customer service and extremely rude, miserable employees. It’s incredible that the government employees can behave in such a rude manner.
  • BF
    Best friend
    Feb 13, 2026
    1.0
    You will be in line with at least 45 mins... Take long has hell... EVERY TIME I come in here it's always one worker.. the building is empty,! I never see other workers in the back... If they shutting down stuff down here PLEASE LET THIS BE THE NEXT TO GOOOOOOOOO
  • JC
    jose m Cabrera
    Dec 14, 2025
    1.0
    Al lugar yo nunca e ido ,mi señora si el trato dice que es pésimo te hablan con mala forma.la correspondencia me la dejan en otra dirección y le dices y te dicen eso es imposible, tienes que estar atrás de la correspondencia y preguntarle a los vecinos para saber si la tienen o no. Los carros viran el las entradas de las casas es horrible pésimo servicio aclaro no son todos ni todas algunos son muy responsables pero son la minoría doy una estrella 🌟 ya que no puedo dar menos muchas gracias
  • MB
    MariA River BRAVO
    Dec 12, 2025
    1.0
    Muy mala atención solamente 1 persona atendiendo este local es demasiado malo
  • FC
    Felix Castellanos
    Dec 4, 2025
    1.0
    Horrible service as soon as I walked in the gentleman that was working today 12/4/2025 started complaining about the amount of letters that I had to ship. The gentleman went ahead and shipped. Three letters took care of a customer. Three letters took care of a customer at the end of this horrible experience the gentleman that was attending me told me next time go to a bigger Postal Service office because he will be turning me away mind you I’m only shipping letters I find this very unprofessional I will not be returning.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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