United States Postal Service

1.6
173 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 6700 NW 27th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6700 NW 27th Ave, Miami, FL
33147, United States

Hours

Reviews

1.6
173 reviews
5 stars
20
4 stars
2
3 stars
4
2 stars
5
1 star
142

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight extremely poor customer service, with staff being described as rude, unhelpful, and dismissive.

Package Delivery Issues

Many customers reported lost or misdelivered packages, with claims of packages being marked as delivered when they were not.

Long Wait Times

Customers frequently mentioned long wait times due to insufficient staff, often with only one employee available to assist a large number of customers.

Cleanliness and Maintenance

The post office is described as dirty and poorly maintained, with complaints about the overall condition of the facility.

Lack of Communication

Customers expressed frustration over the lack of communication from staff regarding package status and delivery issues.
  • ES
    esther silva
    Oct 6, 2025
    1.0
    Horrible customer service. Marked my package as delivered to mail box and there’s nothing. No one picks up the phone
  • LM
    Laura Miolan
    Sep 22, 2025
    5.0
    On Friday 9/19/2025, I was waiting for my package from International Yums. The mail carrier arrived and I asked him if he had a package for me, I gave him my name and apt #, then I saw the unmistakable box at the bottom of his tray and I told him "that's my box!" he asked me if I had ID on me, even though I had my keys in my hand, I went up to my apartment to get my ID and when I came down he was gone and my package was not delivered. I want my package and I'm going every way and calling everyone, in order to get my package.
  • TG
    Tiny’s Art Gallerie
    Aug 30, 2025
    1.0
    Worst customer service and rude. Refused to open doors so I can drop off Mail claimed their systems down and will not take the mail.
  • JC
    Joan Cox
    Jul 21, 2025
    1.0
    I send out a payment on 07/05/2025 at this post office and they have not received it. The do date was 07/18/2025. And today's date is 07/21/2025 and they still haven't received it.
  • AA
    Ana julia Abrahantes
    Jul 8, 2025
    1.0
    Está oficina de correo es deprimente, se ve sucia , desordenada, tanto dentro como en sus alrededores . Nada más entras y tienen un aparato con los tubos porque tienen problemas con el aire acondicionado. De todas las ventanillas que son como cinco solo una es la que da servicio a las personas no importa que halla línea , solo una para atender. Con un vidrio de arriba a abajo sin orificios alguno para escuchar y la perdona que atiende con tapabocas en pleno 2925 apenas se puede escuchar horrible . Las puertas de entrada están en muy malas condiciones y los bodrios hacen años no los limpian . Bueno en general ese lugar lugar hace años no le dan una buena limpieza , mantenimiento y pintura . La verdad es muy deprimente. Tiene un parqueo amplio . Con las reseñas que tiene este lugar las personas encargadas deberían revisar que está pasando, pues siempre te dan en el recibo para que escaneas y des tu opinión y debieran ponerle atención .

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.