United States Postal Service

3.3
147 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 8880 SW 8th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8880 SW 8th St, Miami, FL
33144, United States

Hours

Reviews

3.3
147 reviews
5 stars
73
4 stars
11
3 stars
3
2 stars
1
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude and unhelpful staff, while others praised friendly and efficient service.

Long Wait Times

Numerous reviews mention long lines and wait times, often exacerbated by a lack of staff during busy periods.

Package Handling Issues

Several customers reported lost or misdelivered packages, raising concerns about the reliability of package handling at this location.

Mixed Experiences

While some customers had positive experiences with specific employees, many others expressed frustration with the overall service quality.

Facility Conditions

The location is noted for being clean and secure, but some customers mentioned it being difficult to find.
  • MB
    Maria Balladares
    Aug 15, 2025
    1.0
    This USPS location is the worst Ive ever visited. Latia, not only lacks customer service but its obvious she doesnt want to assist the customers at any capacity. I have been dismissed twice by her only to come back and see that she is just lazy. My first was with my passport and now with a package. If you have an option to go elsewhere please do. Avoid this place. I dont know anyone that would wait an endless line only to be turned away in dissapointment. Upon reading comments realized its a pattern at this location. No thanks.
  • YJ
    Yhosvany Alemán Jiménez
    Jul 26, 2025
    5.0
    Great service
  • EM
    eliecer monterrosa
    Jul 8, 2025
    1.0
    Desde que mande el día mayo/30/25 al irs y no me a llegado ya 2 meses y lo que duden es que no a profesado 2 meses no tiene que desir si lo puse certificada y usted creen se demora tanto 2 meses para llegar al irs no puede ser. Ridículos
  • JN
    Juan Nistal
    Jun 20, 2025
    5.0
    Self service open 24 hours.
  • NG
    Nayra Perez Gispert
    Feb 12, 2020
    1.0
    Horrible costumer service y directamente de el manager primero me mando a resolver mi problema en mi casa online y cuando regreso a duras penas me recoge los datos y regresa a darme una información equivocada. Solo después de 45 min en el teléfono pude saber que había pasado con mi envío. Horrible en serio.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.