Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 8821 SW 136th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.5
145 reviews
5 stars
47
4 stars
6
3 stars1
2 stars
8
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight a lack of professionalism and rudeness from staff, with specific employees receiving repeated negative mentions for their attitudes.
Operational Issues
Customers frequently report that the location closes earlier than advertised hours, leading to frustration and inconvenience.
Positive Experiences
Some customers have praised individual employees for their exceptional service, noting kindness and efficiency, which contrasts with the overall negative feedback.
Management and Training
There are calls for better management and staff training, as many reviews indicate disorganization and a lack of accountability among employees.
Service Reliability
Several customers expressed concerns about lost mail and packages, indicating a significant issue with reliability at this location.
- RMRosa MartinezNov 14, 20251.0Same experience as everyone else the first Hispanic lady is bitter and always with a bad attitude I witnessed this lady give attitude to an older lady for asking a question .. Then like a five year old mocks and laughs at the older lady with her colleague for not automatically knowing the process in question . Liz has been there for years and always complaining that she has to do the job she's paid for .. Remember your a public servant and the same people that you attend with this horrible attitude are the same that pay you .
- MHMargarita HernandezNov 2, 20251.0Closed the doors for automatic service when It is supposed to be open 24/7. No explanation posted on the door.
- BBbullc BullcOct 25, 20251.0This lady Liz has a really bad attitude, completely lack of empathy and poor customer service. Customers deserve a better service and people that really want to work.
- RErosa elenaOct 15, 20255.0When I arrived at the USPS, I was first met by a very rude Latin lady with an unpleasant attitude who didn’t even let me speak and told me that walk-ins were only from 8:30 to 9:30. I felt frustrated and was ready to leave. But then, Antoinette went out of her way — she literally came all the way to the parking lot to let me know she would take care of my passport. She was so kind, polite, and professional. I had all my paperwork ready, and she processed everything in just about four minutes. Antoinette’s help completely turned my experience around. I’m very grateful for her understanding and outstanding customer service. We truly need more employees like Antoinette in our USPS offices — people who genuinely care and go the extra mile to help customers!
- MUM UOct 11, 20251.0I went to this USPS office to report that my two Certified Mail letters (sent in early and late September) were both marked missing. When I asked the supervisor (see Image 1) if this was normal, she told me it was normal for Certified Mail to get lost. When I clarified that I had lost two, she laughed and said yes, that was normal — the clerk beside her laughed as well (Image 2). I told them this kind of attitude is exactly why USPS service quality is declining. I asked for a refund, but the supervisor said it wasn’t possible and told me to call the 1-800 number instead. Summary: Unprofessional behavior, dismissive attitude, and no accountability. Go to the Pinecrest location instead — you’ll be treated with more respect.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 8821 SW 136th St?
The Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time U.S. passport applications and may also take passport photos.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment online, though limited walk-in hours may be available.
What are the operating hours of the United States Postal Service at 8821 SW 136th St?
Monday to Friday: 8:30 AM to 6:00 PM; Saturday: 8:00 AM to 2:00 PM; Closed on Sunday.
How can I get a PO Box at this location?
You can apply online or in person with two valid IDs; online reservations are available at the USPS website.
Is there 24/7 access to PO Boxes at this Post Office?
Most locations offer 24/7 lobby access to PO Boxes, but hours can vary, so please check with your local Post Office.
Are there any fitness centers near the Post Office where I can go before or after my visit?
Yes, nearby gyms include Sensory Fitness, Beach Bum Fitness LLC, Sensory Pilates and Performance, and Omni Athletic Performance and Recovery Center.
What nearby places can I visit if I want to eat or drink before coming to the Post Office?
You can visit First Watch for breakfast and brunch, Total Wine & More for drinks and snacks, Corner Creek Reserve Bourbon Whiskey, or Planet Smoothie for healthy options.
Are there any nearby automotive services available if I need vehicle assistance when visiting this Post Office?
Yes, nearby automotive services include All In Leather Corp, Sun City Miami, Pinecrest Auto Collision, Classic Collision, and Ultimate Auto Glass & Electronics.
How can I contact the United States Postal Service at 8821 SW 136th St for assistance?
You can call them at +1 305-235-1546 or the main phone number +1 800-275-8777 for inquiries and support.