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Visit your local Post Office™ at 8821 SW 136th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, with several specific complaints about employees displaying poor attitudes and lack of professionalism.
Service Hours
Numerous reviews indicated that the location frequently closes earlier than advertised, leading to frustration among customers who arrive expecting to be served.
Mixed Experiences
While many reviews highlighted negative interactions, some customers praised specific employees for their helpfulness and positive attitudes, suggesting inconsistency in service quality.
Management Issues
Several reviews pointed to a lack of effective management and training, contributing to the overall poor customer experience.
ES
Elite Vibe studio
4 days ago
1.0
They are not honoring my gender and put whatever they want on my passport and made it useless since it doesn’t match my license ! & I paid $300 which also seemed steep I think they stole my money on top of it! Illegal to do both crimes they did upon me and need to be disciplined for such ways to treat people.
EH
ellie H
6 days ago
1.0
The employees are super rude and unhappy to work there. The worst customer serverice. I asked how many days for priority and over night Mail would take to mail my daughter passport for her recent travel. They could not answer the question. When I asked the question again in order to make a decision; the employee got upset and asked me to leave.
CM
Cristina Martinez
Jan 1, 2026
1.0
This post office, like many others, is the epitome of why DEI does not work. I went in on 12/26/2025 to inquire about a certified letter I mailed that had not arrived at its destination after three weeks. Unsurprisingly, the supervisor told me that I could not file a lost certified mail claim because it had been less than 60 days.
This information is incorrect. USPS policy clearly states that after seven days, a claim or missing mail inquiry may be filed. It is deeply concerning—and frankly unacceptable—that an employee, especially someone in a supervisory role, is unable to provide accurate information regarding basic USPS policy.
The government and corporate America need to stop hiring individuals based on skin color and ethnicity and start hiring based on experience, qualifications, and—at this point—intelligence. Unfortunately, not everyone has the intellectual capacity to work in certain positions, and situations like this make that painfully obvious.
IB
Iza Blue
Dec 15, 2025
5.0
Fast service, no longer time waiting, nice staff. Plenty of parking.
AS
Alice Smith
Nov 26, 2025
1.0
I arrived 15 min before the location service was closed. Unfortunately, someone erase the store hours. If you check online then you can see the location is supposed to close at 6 pm.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 8821 SW 136th St?
The Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time U.S. passport applications and may also take passport photos.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment online, though limited walk-in hours may be available.
What are the operating hours of the United States Postal Service at 8821 SW 136th St?
Monday to Friday: 8:30 AM to 6:00 PM; Saturday: 8:00 AM to 2:00 PM; Closed on Sunday.
How can I get a PO Box at this location?
You can apply online or in person with two valid IDs; online reservations are available at the USPS website.
Is there 24/7 access to PO Boxes at this Post Office?
Most locations offer 24/7 lobby access to PO Boxes, but hours can vary, so please check with your local Post Office.
Are there any fitness centers near the Post Office where I can go before or after my visit?
Yes, nearby gyms include Sensory Fitness, Beach Bum Fitness LLC, Sensory Pilates and Performance, and Omni Athletic Performance and Recovery Center.
What nearby places can I visit if I want to eat or drink before coming to the Post Office?
You can visit First Watch for breakfast and brunch, Total Wine & More for drinks and snacks, Corner Creek Reserve Bourbon Whiskey, or Planet Smoothie for healthy options.
Are there any nearby automotive services available if I need vehicle assistance when visiting this Post Office?
Yes, nearby automotive services include All In Leather Corp, Sun City Miami, Pinecrest Auto Collision, Classic Collision, and Ultimate Auto Glass & Electronics.
How can I contact the United States Postal Service at 8821 SW 136th St for assistance?
You can call them at +1 305-235-1546 or the main phone number +1 800-275-8777 for inquiries and support.