Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 9833 E Hibiscus St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Very Disappointed with Service on August 2, 2025
Extremely rude USPS agent. I arrived 20 minutes before closing time (2:00 PM), with five people ahead of me. I waited patiently, but when it was finally my turn, she told me she couldn’t accept my international parcel (Japan) and that I had to go to another branch. No warning, no explanation—just flatly refused.
If she planned to stop accepting packages before closing, she should’ve announced it earlier so customers like me wouldn’t waste time in line. She was working alone that day, but that’s no excuse for the attitude or lack of communication.
This kind of service is completely unacceptable. USPS management should call this to her attention immediately.
CB
Carla Balladares
Jun 10, 2025
5.0
Great Customer Service, Nice Lady at the counter.
AA
Angie Allen
Dec 15, 2023
5.0
I love this Postal service office. They're always courteous and helpful. It's never crowded n my packages make it to their destination in a timely manner. Keep up the great service you always provide.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 9833 E Hibiscus St?
This Post Office offers mail and package sending services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time U.S. passport applications and can assist with passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require scheduling an appointment online, although limited walk-in hours may be available.
What are the Post Office's hours of operation?
Monday to Friday, 8:30 AM to 5:00 PM; Saturday, 9:30 AM to 2:00 PM; closed on Sundays.
How can I rent a PO Box at this location?
You can apply online or visit the Post Office with two valid IDs and a completed application to rent a PO Box.
Is there 24/7 access to PO Boxes at the Post Office?
Many locations offer 24/7 lobby access to PO Boxes, but hours may vary; check with this Post Office directly.
Are there places nearby where I can grab food after visiting the Post Office?
Yes, you can visit Pinecrest Bakery - Cutler Bay, a cafe and Caribbean/Cuban restaurant, or Jimmy John's sandwich shop nearby.
What nearby services can help if I need a rental car after visiting the Post Office?
Enterprise Rent-A-Car is located nearby for convenient car or truck rentals.
If I need to buy packing supplies close to the Post Office, where can I go?
You can find packing supplies at the Post Office itself or visit nearby stores such as Family Dollar or Dollar Tree for additional items.
Is there a nearby location for sending money transfers after visiting the Post Office?
Yes, Western Union is close by and offers money transfer services.