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Visit your local Post Office™ at 8266 Mills Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback indicates a significant divide in customer service experiences, with many customers reporting rude and unhelpful staff, while a few praised specific employees for their courteous service.
Appointment Issues
Numerous reviews highlight problems with appointments, including cancellations, lack of communication, and staff not being prepared to handle scheduled appointments.
Staff Attitude
Many customers expressed frustration over the negative attitudes of staff members, describing them as condescending, rude, and unprofessional.
Service Efficiency
Customers frequently mentioned long wait times and inefficient service, particularly during peak hours, leading to dissatisfaction with the overall experience.
Mixed Experiences
While many reviews are negative, a few customers reported positive experiences, suggesting that service quality may vary significantly depending on the staff member assisting.
AM
Anabel Marquez
2 days ago
1.0
La peor experiencia que he tenido con una persona en la vida,su falta de respeto,racismo,etc..deberian de sacarla de ese trabajo a esa mujer.
Yo hablo muy poco ingles y intente explicarle lo que queria y me decia cn la cabeza q no y cn los ombros cm q no kiere entenderme vaya..la chica de detras m tradujo y ella n lo permitio.le dijo q no..y me señalo atras y ya..yla chica le decia q dnd atras??y n le kisoresponder..al final llego una chica que tiene empresas x alli y me dijo dnd estaba lo q yo buscava ..luego el hombre q trabaja muy amable...intento entenderme y me ayudo en lo q quedaba..esa compañera saquenla de ahi es una racista totalmente la forma en que trata hispanos cm latinos.no merece trabajar alli..pongan a alguien querealmente quiera
GV
Gianella Valdes
Nov 17, 2025
1.0
The automated answering machine is horrible and won’t pass me to customer service. I hung up multiple times and it’s very frustrating getting through to a person.. THIS IS RIDICULOUS.. if there was a -O I wouldn’t even put that 1 star
RR
Ronny Rodriguez
Oct 14, 2025
1.0
La atención el cliente es muy mala atención ,,, porq el servicio público puede tener estas personas al servicio d la comunidad
MT
Marige Taraboulos
Oct 10, 2025
5.0
Incredible customer service! ⭐️⭐️⭐️⭐️⭐️
AC
Andres Cheda
Oct 3, 2025
1.0
Please stay away from this place worst experience of costumer service of my life just imagine they hide their name so you cant see they name
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 8266 Mills Dr provide?
This Post Office offers mailing and shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can take your passport photo by appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment via the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours for the United States Postal Service at Mills Dr?
The Post Office is open Monday to Friday from 10:00 AM to 7:30 PM, Saturday from 10:00 AM to 3:00 PM, and closed on Sundays.
How can I reserve a PO Box at this location?
You can search for available PO Boxes and reserve one securely online at the USPS website, then complete your setup in person with valid ID.
Is 24/7 access to PO Boxes available here?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours vary. Check with this Post Office for exact details.
Are there other postal service locations near the United States Postal Service at 8266 Mills Dr?
Yes, nearby postal locations include US Post office and USPS Collection Point, which can be convenient alternatives or additional mail services.
What nearby services can I visit after a trip to the Post Office?
You might enjoy visiting nearby Asian Nails & Spa or Hand and Stone Massage and Facial Spa for relaxation after your postal errands.
Are there nearby real estate services close to this Post Office?
Yes, nearby real estate agents include PB Homes and Real Estate, Inc. and Andre Maubert - Realtor, making it convenient if you're handling property matters.