Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 8266 Mills Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
163 reviews
5 stars
47
4 stars
5
3 stars
4
2 stars
5
1 star
102
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers feeling disrespected and mistreated during their visits.
Racism and Discrimination
Several customers reported experiences of racism and discrimination, particularly towards Spanish-speaking individuals, which contributed to a hostile environment.
Service Efficiency
Customers frequently complained about long wait times and inefficient service, with many expressing frustration over the lack of staff during peak hours.
Mixed Experiences
While some customers reported positive interactions with specific employees, these were overshadowed by the overall negative feedback regarding staff behavior and service quality.
- YBYaimelys Gonzalez BaezDec 27, 20251.0Hoy fue un día horrible en este local, es tan grande el racismo que tienen con las personas, que no logro comprender, fui por el cambio de pasaporte de mi niño y el señor q estaba ahí de unas 40 años, piel blanca, con barba me trato muy mal, eso fue a las 10:45 am de hoy sábado 27 de diciembre de 2025, incluso cuando solo le dije q quería hacerle una pregunta me gritó varias veces q tenía q esperar mi hora de cita, los clientes todos le dijeron q me atendiera q estoy embarazada y el ignoro a los clientes y a mi q llevaba una hora ya en el local, esperando por el para hacerle una pregunta, es tan grande la falta de respeto que tienen con las personas ahí, y por lo q he mirado no soy la única persona q pasa por ahí y le hacen lo mismo, y no toman las medidas pertinentes con ellos, no hablamos un inglés fluido pero somos ciudadanos pero eso no les importa, al final como somos latinos nos tratan como les da la gana, como si por hablar inglés el local fuera de ellos.
- PNpatricia nayorDec 17, 20251.0This has got to be the worst postal office in all of Miami. Do yourself a favor and never come here
- NANorma AgrasDec 15, 20255.0Each visit is great. Every person whom I have encountered has been very polite, professional, beyond helpful.
- SDSimply DigitalDec 11, 20255.0I had the pleasure today of being assisted by Ruben and just wanted to say that he was an absolute pleasure! He was so kind helped me with my purchase! Incredible experience!
- ALAndrea LoboDec 3, 20251.0The two lady’s that work there are so incompetent and so terribly slow, they both have a horrible attitude, they’re rude and unhelpful, why are they so bad at their job??
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 8266 Mills Dr provide?
This Post Office offers mailing and shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can take your passport photo by appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment via the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours for the United States Postal Service at Mills Dr?
The Post Office is open Monday to Friday from 10:00 AM to 7:30 PM, Saturday from 10:00 AM to 3:00 PM, and closed on Sundays.
How can I reserve a PO Box at this location?
You can search for available PO Boxes and reserve one securely online at the USPS website, then complete your setup in person with valid ID.
Is 24/7 access to PO Boxes available here?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours vary. Check with this Post Office for exact details.
Are there other postal service locations near the United States Postal Service at 8266 Mills Dr?
Yes, nearby postal locations include US Post office and USPS Collection Point, which can be convenient alternatives or additional mail services.
What nearby services can I visit after a trip to the Post Office?
You might enjoy visiting nearby Asian Nails & Spa or Hand and Stone Massage and Facial Spa for relaxation after your postal errands.
Are there nearby real estate services close to this Post Office?
Yes, nearby real estate agents include PB Homes and Real Estate, Inc. and Andre Maubert - Realtor, making it convenient if you're handling property matters.