Brand Certified
United States Postal Service
2.0(122 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
3191 Grand Ave, Miami, FL
33133, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3191 Grand Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.0
122 reviews
5 stars
23
4 stars
5
3 stars
5
2 stars
4
1 star
85
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported consistently poor service, with rude and unhelpful staff being a common complaint.
Staffing Issues
Numerous reviews highlighted inadequate staffing, leading to long wait times and poor service experiences.
Lost Packages
Several customers experienced issues with lost or misdelivered packages, indicating a lack of reliability in handling mail.
Mixed Experiences
While some customers praised individual employees for their helpfulness, the overall sentiment was negative regarding service quality.
- JGJackie GarciaJan 27, 20261.0One hour calling none stop horrible service ! These people shouldn't be working for the post office !
- VLVal LaskaridesJan 26, 20261.0If I could leave a 0 I would definitely do so. Consistently rude and disrespectful staff. No courtesy, no professionalism, and no willingness to help. Easily one of the worst customer service experiences I’ve had at a post office.
- FGFabian Garcia-DiazJan 17, 20261.0Saturday morning , 12 costumers waiting for service. Only one employee giving atencion . Very poor appreciation to the public
- JJJulio Ramos JRJun 11, 20245.0Good service
- SBSusan BloomJul 26, 20231.0Closed for lunch at 3:40pm? Hours are posted but not really.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service location at 3191 Grand Ave?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications. Most locations also offer passport photo services with an appointment.
Do I need an appointment to get passport services at this location?
Yes, most Post Offices require you to schedule an appointment online for passport services. Limited walk-in hours may be available at select locations.
What are the operating hours of this Post Office?
Monday to Friday, it is open 8:30 AM to 5:00 PM, and Saturdays from 8:30 AM to 2:00 PM. It is closed on Sundays.
Is 24/7 lobby access available for PO Boxes at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby but hours may vary. Check with this Post Office for exact lobby access times.
How can I reserve a PO Box at this Post Office?
You can search for and reserve a PO Box online securely at the USPS website, then complete your setup in person at this location.
What nearby places can I visit when I come to the Post Office at 3191 Grand Ave?
Nearby, you can explore Coconut Grove, Miami, Florida, a local landmark and historical area. Enjoy dining at nearby restaurants like Cotoletta or Atchana's Homegrown Thai before or after your visit.
Are there convenient dining options near this USPS location?
Yes, several dining options including Italian restaurants like Strada in the Grove and Baia Blu Italian Restaurant, as well as American spots like LoKal, are nearby.
What services related to pets are available near the 3191 Grand Ave Post Office?
Nearby pet services include Coconut Grove Animal Clinic and Marmesh Kathleen DVM for veterinary care and pet sitting.
How can nearby public services assist customers visiting the Post Office?
Nearby public services like the Us Post Office in the Grove and Coconut Grove Village Council provide additional postal and community resources that could be helpful when visiting the area.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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