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Visit your local Post Office™ at 425 NW 27th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling disrespected and ignored.
Language Barrier
A significant number of customers expressed frustration over the lack of bilingual staff, particularly in a predominantly Spanish-speaking area, leading to communication issues.
Inconsistent Information
Customers reported discrepancies between the information provided online and the actual services available at the location, particularly regarding passport appointments.
Long Wait Times
Many reviews mentioned excessive wait times due to understaffing, with long lines and slow service being common complaints.
Delivery Issues
Several customers experienced problems with package deliveries, including lost items and incorrect delivery notifications.
EM
elon morngan
Nov 17, 2025
2.0
The staff here are extremely rude and show little interest in helping anyone. Their attitude is obvious from the moment you walk in—especially if you’ve made a mistake—which makes the entire experience unpleasant for everyone.
DD
Dominique
Nov 9, 2025
5.0
Had a passport appointment and I was serviced by Miss Tavia, and she was wonderful. I walked in at least 20 minutes before my appointment time and she heard me saying I was there for a passport appointment and she serviced me immediately right away. She was quick friendly and efficient and I will recommend her services if you can get her in line at the post office.
DG
Dev Goswami
Nov 8, 2025
1.0
Horrible post office, doesn't know what they are doing. Just moved to miami, couldn't set up mail in new apartment. Lazy aggressive people not doing their jobs.
JC
Jose Cordero
Oct 31, 2025
1.0
The USPS website and customer service confirmed that this location accepts passport walk-ins. However, when I arrived, the agent at the office refused to take walk-ins and said appointments were required. Inconsistent information — they should update their website or train their staff to provide accurate details.
SB
Stephanie Barcia
Oct 18, 2025
5.0
I am usually the first person that dreads when a package is shipped with usps because I have always had bad experiences with any USPS and of course seeing these reviews I was even more skeptical. However, my husband and I were blessed with a very nice lady yesterday in the morning (as soon as it was open) and she was very kind and nice and helped us with our issue. This is the first good experience I’ve ever had with USPS and I wish I would have gotten the lady that worked first thing in the morning Friday because she was amazing and deserves all the recognition. Remember they are people too and they deserve to be treated nicely despite other horrible experiences because that wasn’t them.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 425 NW 27th Ave?
This Post Office offers mailing and shipping services, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can provide passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment using the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours for the Post Office at 425 NW 27th Ave?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, and Saturdays from 9:00 AM to 1:30 PM. It is closed on Sundays.
How can I get a PO Box at this USPS location?
You can apply for a PO Box online or in person. To apply online, visit the USPS website and select your area to check availability and pricing.
Is there 24/7 access to PO Boxes at this Post Office?
Many USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this Post Office for specific lobby hours.
What nearby places can I visit before or after my trip to the USPS at 425 NW 27th Ave?
Nearby, you can visit the Selfie Photo Booth for event photography, enjoy a meal at Circus Eats food truck, or grab coffee at Tico Deli Coffee Shop.
Are there other postal or shipping services nearby the USPS location on NW 27th Ave?
Yes, the USPS Collection Point is nearby, offering additional food delivery, storage, and postal services.
Where can I get mobile phone or computer repair services near this Post Office?
Computer & Cellphone Solutions and Metro by T-Mobile are close by and provide IT services, mobile phones, and telecommunications support.
How can I find more information or make appointments for USPS services online?
You can schedule passport service appointments online via the USPS reservation page and access many services through their official website.