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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3801 SW 117th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
207 reviews
5 stars
45
4 stars
10
3 stars
7
2 stars
8
1 star
137
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor treatment and lack of empathy.
Package Issues
Numerous reviews mentioned lost or misdelivered packages, with customers expressing frustration over the handling of their shipments.
Long Wait Times
Customers frequently complained about long lines and slow service, often citing understaffing as a major issue.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, the overall sentiment regarding service quality was predominantly negative.
Accessibility Problems
Several reviews highlighted issues with the location's accessibility, including inadequate parking and confusing signage.
- EFEfisfor fawnOct 27, 20251.0I purchased some precious metals.6 in total. I received 5 of my 6 packages. 3 of those were delivered on a Saturday when I was working. i couldn't sign off on them so they were sent back to the postal office and I was left with a writ. Fair enough. The writ said I could send a representative to pick up my packages. 2 out of 3 of those packages were handed off to my gf. However, all three of the packages were scanned and they're claiming were handed off to my gf. Let me tell you. The whirl wind they have sent me down thus far, from contacting the inspectors (the only ones with access to cameras) to filing a claim for the insurance on the packages, to contacting the seller and finally my bank. the package missing was 400 something dollars worth of gold. This place has been one big headache thus far. I'll follow up on my review as these events unwind.
- OCOdalys CruzOct 17, 20255.0I have been using the service for my shipments for years. I have never had any problems, my packages have been received on time. And I have always had the best service from their employees.
- 9R95 RacingJun 24, 20251.0worst service ever, been there 3 times looking for a lost package and they don't want to make an effort to find it, I did a claim online and even worse, now they said that I can't get a refund for it, horrible.
- GPGeidys Ramírez PinoJun 3, 20251.0Tratan super mal a las personas, con muy mal carácter, no puedes hacer una pregunta porque te tratan en mala forma
- ERElba C RoigJul 21, 20231.0Me acaban de dejar un paquete que no es mio en mi casa..... Y he tratado por todos los medios de comunicarme con el Post Office para decirles y nadie contesta al teléfono....... y si llama al 800 preguntan tantas cosas que no necesitas que es imposible soportar.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located?
The United States Postal Service is located at 3801 SW 117th Ave, Miami, FL 33175.
What are the operating hours of this Post Office?
The Post Office is open Monday to Friday from 7:30 AM to 5:00 PM, and on Saturday from 7:30 AM to 2:00 PM. It is closed on Sundays.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can also take your passport photo by appointment.
Do I need an appointment for passport services?
Most passport services require an appointment scheduled through the online scheduler, though limited walk-in hours may be available at select locations.
How do I reserve a PO Box at this Post Office?
You can reserve a PO Box online by searching availability at https://www.usps.com/manage/po-boxes.htm and then complete your setup in person.
Are PO Boxes accessible after hours at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this local Post Office for specific lobby hours.
What nearby places can I visit around the United States Postal Service at 3801 SW 117th Ave?
Nearby places include West Bird Plaza shopping center, Starbucks coffee shop, Seminole Hard Rock Casino, and Publix Super Market at West Bird Center, providing options for shopping, dining, and entertainment before or after your postal visit.
Is there a convenient coffee shop near the Post Office?
Yes, there is a Starbucks coffee shop nearby where you can enjoy a beverage before or after your visit to the Post Office.
What dining options are available near this USPS location?
Nearby dining includes Burger King for fast food and Shorty's Bar-B-Q for barbecue and American cuisine, offering convenient meal choices after your postal errands.
Can I find convenient parking and shopping near the Post Office?
Yes, West Bird Plaza and West Bird Center nearby provide shopping amenities along with parking facilities, making it easy to shop and handle postal needs in one trip.