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Brand Certified

United States Postal Service

1.5
(455 reviews)

Business Details

5600 NW 72nd Ave, Miami, FL
33166, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5600 NW 72nd Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5600 NW 72nd Ave, Miami, FL
33166, United States

Hours

Reviews

1.5
455 reviews
5 stars
44
4 stars
8
3 stars
8
2 stars
9
1 star
386

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely poor service, including rude staff, unhelpfulness, and a lack of accountability for lost packages.

Package Issues

Many reviews highlighted issues with packages being marked as delivered when they were not, leading to accusations of theft and mismanagement.

Customer Support

Customers expressed frustration over the inability to reach customer support, with many stating that calls went unanswered and complaints were ignored.

Staff Behavior

Several reviews mentioned unprofessional behavior from staff, including rudeness and a lack of assistance, contributing to a negative customer experience.
  • OI
    Osvaldo A. Gamarra I.
    Feb 23, 2026
    1.0
    Los paquetes figuran como entregados pero no llegan al destino. Tengo dos paquetes en esa situación y por más que uno reclame nadie se hace responsable.
  • JT
    JCF travel
    Feb 9, 2026
    1.0
    They mark the packages as delivered, what terrible service! 😡
  • I8
    Inversiones 82
    Feb 3, 2026
    1.0
    WORST USPS EVER!!!! Only 1 employee and the other oner are inside eating and laughing!!!
  • LB
    Luis Berrueta
    Feb 3, 2026
    1.0
    Hello, greetings. I was assisted by Mr. José to try and resolve some problems with my address, but it was impossible because his attitude was annoying, especially since my English isn't very good.
  • LI
    LAURA I
    Jan 23, 2026
    1.0
    This location is a chaos, If you go between 12pm to 3:00 pm you’ll see just ONE REGISTER OR CASHIER, THE LINE IS TOO LONG the WORST! By the way this location looks dirty and abandoned!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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