The UPS Store

4.4
406 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3155 in Miami offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across The Brickell Metro Rail Station, Next To Dunkin Donuts.

Details

  • DeliveryNot available

Location

The UPS Store
936 SW 1st Ave, Miami, FL
33130, United States

Hours

Reviews

4.4
406 reviews
5 stars
335
4 stars
9
3 stars
6
2 stars
7
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly Kezie, Ramon, and Hannia, received high praise for their friendly, efficient, and attentive service, often going above and beyond for customers.

Efficiency

Customers noted the quick service and ability to handle busy times effectively, with many mentioning the staff's capability to expedite processes.

Mixed Delivery Experience

While many reviews highlighted excellent service, there were complaints regarding package handling and delivery issues, including lost or damaged items.

Positive Atmosphere

The store is described as welcoming and organized, with a friendly environment that enhances the customer experience.
  • AS
    A S
    5 days ago
    5.0
    Great service for photocopy and printing. Highly recommended
  • FF
    Francine
    Jan 4, 2026
    5.0
    Very good costumer service in Miami
  • OA
    Oscar A
    Jan 3, 2026
    1.0
    I have an urgent package with a promised delivery of January 2nd. I checked the website just to make sure everything is fine and my urgent package was reschedule to January 5th. I received no notification of the change, I called customer service and the service is awful. They gave me the option to change my delivery for pickup at an access point paying extra money (considering it was already late they asked me for more money) and since the package is urgent I accepted. The website still says January 5th, nothing changes except that now I have to pick it up instead of being delivered. This company became the worst, customer service does not exist and they dont care for urgent package or whatever situation you sre going through. The logistics are the worst I’ve seen, my package is been in Hialeah since January 2nd but will be delivered on the 5th even though it is urgent!!?? This company should close, do not believe a single word they say. Completely sucks.
  • DU
    Daniela Uribe
    Dec 29, 2025
    5.0
    I had such an incredible experience. Ramón was a huge help and made this my best UPS experience yet.
  • AF
    Ariela Fux
    Dec 23, 2025
    5.0
    Excellent service. Kezie helped me with everything. We shipped over 20 boxes. Great service thank you Kezie and team!!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #3155 in Miami offer?

The UPS Store #3155 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and computer access.