Brand Certified
The UPS Store
4.4(427 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
936 SW 1st Ave, Miami, FL
33130, United States
Certified by The UPS Store • Mar 01, 2026
(305) 858-1221
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/fl/miami/936-sw-1st-ave
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3155 in Miami offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across The Brickell Metro Rail Station, Next To Dunkin Donuts.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
4.4
427 reviews
5 stars
354
4 stars
9
3 stars6
2 stars
7
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being friendly, helpful, and efficient, with specific mentions of employees like Ramon, Kezie, and Charles for their exceptional service.
Service Quality
Many customers report quick and effective service for shipping, printing, and other tasks, highlighting the team's ability to handle busy periods efficiently.
Operational Issues
Some reviews indicate problems with package handling and delivery, including lost packages and poor communication regarding delivery timelines.
Overall Experience
Overall, customers express high satisfaction with their experiences at this UPS location, often recommending it for its excellent service and welcoming atmosphere.
- LRLulú RiascosFeb 21, 20265.0Very good service
- DDDara DilmaghaniFeb 11, 20265.0Incredible service. So happy to be able to have them. Ramon is the man
- RRRubeth Rizo-PatronFeb 8, 20265.0Ramon me atendió muy bien en el UPS cerca a mi casa, lo veo hace mucho tiempo trabajando en esta locación siempre muy atento con la gente y servicial. Esta última vez me ayudó a imprimir unas caricaturas que salieron hermosas, con muy buena calidad. El tuvo mucha paciencia y buen humor ayudando a todos.
- LMLuz Anielka MartínezFeb 7, 20261.0Lo siento mucho si pudiera darles 0 estrellas se las daría soy Ana Delma Herrera Olivas . Y esta gente me dieron por perdido mi pasaporte fue enviado en esta oficina. La prima de mi marido Delmis Lopez Barrera lo envió hasta Indianapolis a nombre de mi marido Eddy Antonio Rivas se suponía que debía llegar el lunes 02 de Febrero 2026 hasta mi dirección y si llego pero llego rotó y sin mi pasaporte solamente llego el pasaporte de mi marido y lo peor es que no tengo como recuperar lo... es un pasaporte nicaragüense y para los que no saben en Nicaragua debes esperar más de un año para poder sacar de nuevo tu pasaporte cuando lo das por perdido asi que no importa cuando dinero me digan que me pueden pagar. No hay dinero del mundo que me permita recuperar lo y lo peor es que tenia mi vuelo de regreso a Nicaragua el día de ayer viernes 6 de febrero y lo perdí por todo esto. Por favor búsquenlo que es de urgencia que yo me regrese a mi país mi madre esta enferma y mis tres niños me esperan para cuidar de ellos . Estoy desesperada.😭
- TTTonyFeb 2, 20261.0This location repeatedly fails to follow standard UPS drop-off procedures. Despite being listed as an authorized drop-off point in the Uber app, staff declined to accept a routine return without providing a clear operational justification. The same transaction was completed without issue at another UPS access point, indicating a location/staff-specific failure. Staff routinely direct customers to contact UPS customer service instead of resolving basic in-store requests. Given the recurring nature of these issues, this experience warrants formal review by UPS management for staffing, training, and compliance with service standards.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #3155 in Miami offer?
The UPS Store #3155 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and computer access.
What are the regular business hours of The UPS Store #3155?
The store is open Monday to Friday from 8:30 AM to 7:00 PM, and Saturday and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #3155 open on Sundays?
Yes, The UPS Store #3155 is open on Sundays from 10:00 AM to 3:00 PM, with hours possibly varying on holidays.
What payment methods are accepted at The UPS Store #3155?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store #3155 located in Miami?
It is located at 936 SW 1st Ave, Miami, FL 33130, US, across from The Brickell Metro Rail Station and next to Dunkin Donuts.
Can I find convenient transit options near The UPS Store #3155?
Yes, the store is conveniently located across from The Brickell Metro Rail Station, making it easy to reach by public transit.
Are there any food and coffee options near The UPS Store #3155?
Yes, Dunkin' is located next to the store, offering coffee, donuts, and smoothies which you can enjoy before or after your visit.
What nearby services can support my business needs around The UPS Store #3155?
Nearby businesses such as Crazy About Miami (advertising and event planning) and Shred Nations (shredding services) complement business needs in the area.
Does The UPS Store #3155 provide mailbox rental services?
Yes, mailbox rental services are available to handle all your mail and package needs securely.
What languages are supported at The UPS Store #3155?
They offer services in both English and Spanish to accommodate a diverse customer base.
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