The UPS Store

Reviews

• FW

  Fabi W.

  Dec 26, 2025
  1.0
  The customer service representative was extremely rude to me. I asked why he was so angry, but he continued with a rude narrative and embarrassed me in front of other people. It's a shame because UPS customer service representatives are usually polite.
• MA

  Maia Alvarez

  Dec 20, 2025
  1.0
  rudest phone service ever
• AG

  Alex Gandarilla

  Dec 15, 2025
  1.0
  I walked into this UPS Store during posted business hours and was immediately confronted by an employee who walked up to me without even saying hello. Instead of offering help, he aggressively stated that he closes at 7:00 PM and that with three minutes left he would stop helping me. I understand that I walked in with only three minutes to closing, but there is a far better way to speak to people. The employee’s tone and body language felt confrontational and borderline threatening, as if I had done something wrong simply by walking in before closing time. For accountability, if the owners even care to do anything about it, the gentleman with the white goatee and silly looking hat is who confeomted me. When I asked for a manager’s or franchise owner’s name, the other staff refused to provide any information and told me to go to the website. Completely unprofessional behavior. I will not be returning and recommend taking your business elsewhere.
• CC

  Courtney

  Dec 13, 2025
  5.0
  This ups store is so organized and moves quickly! Great service and hard working employees. Thank you!!
• IF

  Ivette Fernandez

  Dec 4, 2025
  5.0
  This store is the BEST UPS store location! The entire team is always helpful, friendly, fast & courteous. They're going through construction, can't be easy for them, but you would never know it, for they have been patient and professional throughout the entire process. This has been my UPS store for 4 yrs now :) thank you to this awesome team!

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