The UPS Store

3.9
138 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6654 in Miami offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
3725 W Flagler St, Miami, FL
33134, United States

Hours

Reviews

3.9
138 reviews
5 stars
96
4 stars
6
3 stars
0
2 stars
2
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported poor service and unprofessional behavior from management.

Efficiency

Many customers appreciated the quick service, although there were complaints about long wait times and delays in processing shipments.

Package Handling

Several reviews highlighted issues with package handling, including lost packages and damage during shipping, leading to dissatisfaction with the reliability of the service.

Store Hours

Customers expressed frustration over inconsistent store hours and instances of the store being closed during posted hours.
  • YS
    Yose Suñol
    Dec 30, 2025
    1.0
    I arrived at the store at 6:55 pm, and it was supposed to close at 7 pm, but surprise! I went for nothing because they were already closed. There were employees inside, and I knocked and knocked on the door, but nothing. I waited until exactly 7 pm, and nobody opened the door. Very disappointed. This isn't the first time this has happened to me.
  • EF
    Ernesto Forteza
    Dec 6, 2025
    5.0
    Siempre y llevo años visitando el lugar la atención es excelente. De todo el personal.
  • MG
    Melissa Gomez
    Oct 22, 2025
    5.0
    Buena atención y rápidos 🙏🏻
  • JA
    Jose Alvarez
    Oct 9, 2025
    1.0
    At this location, the service is not good, and there’s always a problem with the packages. I’ve already had two issues with my shipments — two packages were lost, and they haven’t given me any response. En esta localización el servicio no es bueno prestan poca atención a lo que hacen y ya han perdido dos de mis envíos y aún no tienen respuestas a mis preguntas.
  • LM
    Leilany Mars
    Sep 15, 2025
    5.0
    Excellent, amazing team! Great service 👏

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Miami offer?

The UPS Store #6654 in Miami offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.

What are the operating hours for The UPS Store #6654?

The UPS Store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:30 AM to 4:00 PM, and closed on Sundays.