The UPS Store

4.7
449 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3577 in Miami offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 104th St & 147th Ave, Winn-Dixie Navarro Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
14629 SW 104 Street, Miami, FL
33186, United States

Hours

Reviews

4.7
449 reviews
5 stars
412
4 stars
5
3 stars
1
2 stars
2
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendliness, helpfulness, and professionalism, particularly highlighting employees like Carlos, Gretel, and Eduardo.

Efficiency

Customers frequently noted the quick service and efficiency of the store, with minimal wait times and fast processing of returns and shipments.

Mixed Experiences

While most feedback was positive, there were a few reports of poor service from specific employees, indicating inconsistency in customer interactions.

Cleanliness

The store was described as clean and organized, contributing to a pleasant shopping experience.

Staff Recognition

Several reviews specifically recognized individual employees for their exceptional service, suggesting a strong team dynamic and commitment to customer satisfaction.
  • RV
    Ram V.Cedeno.
    Nov 11, 2025
    5.0
    Very professional staff and very knowledgeable people, great customer service at all, I just wish them the best ¡Congratulations guys!!
  • DV
    Diana Valdes
    Nov 4, 2025
    1.0
    Rude girl in the front, blonde/brown curly hair. Told me I couldn’t send my package with the label I had printed. She offered to reprint the label if I sent it to their lap top. When the printed label came they(another employee) mentioned it would be $2.79. I was not informed of this charge by the girl who was initially helping me. The label had already been printed and I was forced to pay or bring my box back. Lack of customer support. I hope the managers do better. If there is charge wouldn’t it be smarter to charge before printing the label, had I not paid would they just have thrown it out? (Then why charge for it?) Or worse scan it? I felt forced into paying for something and the lady in the front was not very nice or apologetic. Lesson learned no one is ever trying to just help.
  • VN
    Vivian Nodarse
    Oct 11, 2025
    5.0
    They are great there ,very helpful indeed...
  • SB
    Steve Blanco
    Sep 7, 2025
    5.0
    Super nice people awesome employees, fast service, courteous
  • CS
    Cecilia Sardi
    Aug 30, 2025
    1.0
    He ido en varias ocasiones a la Oficina y la atención de las 3 mujeres incluso del chico es bastante mala . No tiene vocación de atención al cliente no deberían tener ese tipo de personal donde uno llega y no saludan , no son cordiales y atienden de mala manera . Pésimo servicio no volvería ni lo recomiendo . Deberían fijarse bien en el personal que contratan esto da muy mala imagen a la compañía .

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Miami provide?

The UPS Store #3577 in Miami offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and more.