Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4761 in Miami offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Alred I Dupont Bldg Across From Gusman Hall.
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Justin, Aylen, and Marjorie for their exceptional service.
Pricing Issues
Several reviews highlighted concerns about high prices for shipping materials and services, with customers feeling that they were overcharged for boxes and additional fees.
Inconsistent Experiences
While some customers reported excellent service, others experienced rude or unhelpful staff, indicating a lack of consistency in customer service quality.
Location and Accessibility
Customers noted issues with the store's location and hours, including inaccurate Google listings and unexpected closures.
DK
D. K.
Dec 12, 2025
2.0
Terrible Pricing and Upselling at UPS Store
Went in needing a 16x16x16 box for shipping. They charged $14 for the box (ridiculous markup – these cost $2-6 anywhere else), $4 for “packaging materials,” and then tacked on $4 for “packing services” even though we did 100% of the packing ourselves and just wanted tape.
We already had a shipping label, but they still hit us with every possible add-on fee; for example: „labels“ for another 2.60. Total gouge: $25.09 just for a box and basics. NOT including the freight!
Franchise model clearly incentivizes ripping off customers who try to save money. Go to U-Haul or Home Depot for boxes instead – way cheaper and no BS “service” charges for doing nothing. 2 stars since at least we were able to send the stuff off and they were ok friendly-ish.
D2
DANIELA 27262481617
Dec 10, 2025
5.0
Exactamente atención
JS
James Spencer
Dec 1, 2025
2.0
Rude employee
JW
jamie whyte
Nov 11, 2025
1.0
they don't even answer their phone. worthless would be too kind a description; and one star more credit than they deserve.
SK
sarah k
Oct 27, 2025
5.0
Ben was extremely helpful and printing my label and he saved the day!! Great customer service!
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #4761 in Miami offer?
The UPS Store #4761 provides packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/ID photo services.
What are the operating hours of The UPS Store #4761?
The store is open Monday to Friday from 8:30 AM to 7:00 PM, and weekends from 10:00 AM to 3:00 PM. Holiday hours vary.
Is The UPS Store #4761 open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM, but hours may vary on holidays.
Where is The UPS Store #4761 located?
It is located at 153 E Flagler St, Miami, FL 33131, in the Alfred I Dupont Building across from Gusman Hall.
What payment methods are accepted at The UPS Store #4761?
The store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Are there special offers available at The UPS Store #4761?
Yes, you can save big with special offers and coupons available on their website.
Does The UPS Store #4761 offer services in languages other than English?
Yes, Spanish is also spoken at this location to assist customers.
How can nearby travel service Plan Trip assist customers visiting The UPS Store?
Plan Trip offers travel services and tours, making it convenient for customers to plan trips before or after visiting The UPS Store for shipping or mailing needs.
What nearby dining option is available near The UPS Store #4761?
Giardino Gourmet Salads-Downtown Miami, a salad bar, is close by for a healthy meal option before or after your visit to the store.
Are there notable landmarks near The UPS Store #4761?
Yes, The UPS Store is located across from The Historic Alfred I. Dupont Building, a landmark and event venue, perfect for appreciating local history or attending events.