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The UPS Store

4.2
(153 reviews)

Business Details

153 E Flagler St, Miami, FL
33131, United States
(305) 372-9877
https://locations.theupsstore.com/fl/miami/153-e-flagler-st

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4761 in Miami offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Alred I Dupont Bldg Across From Gusman Hall.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available

Location

The UPS Store
153 E Flagler St, Miami, FL
33131, United States

Hours

Reviews

4.2
153 reviews
5 stars
115
4 stars
4
3 stars
5
2 stars
5
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Aylen, Justin, and Janelle for their exceptional service.

Pricing Issues

Several reviews highlighted concerns about high prices for shipping materials and services, with customers feeling that they were being overcharged compared to competitors.

Inconsistent Experiences

While many customers reported positive experiences, there were also numerous complaints about rude staff and poor service, indicating inconsistency in customer interactions.

Location and Accessibility

Some customers noted issues with the store's location and hours, including inaccurate Google listings and unexpected closures.
  • TM
    Tapanes Allen Mylife
    Feb 23, 2026
    5.0
    ,,,May the force be with you.Your focus determines your reality"Train yourself to let go of everything that makes it in the Mail Box.,"U.P.S. is a daring adventure or nothing but empty boxes, my dear, I don't give out enough Boxes to be sent out, UPS is ,package facilities: See the list of new locations across several states on a national with outback steakhouse and Texas Roadhouse let's not forget Publix in-house market and Dish soap antennas.
  • BC
    Brittney Campbell
    Feb 16, 2026
    5.0
    Aileen was amazing . My go to rep!
  • MR
    Micha ra
    Jan 16, 2026
    1.0
    Terrible service from the man with long hair, Crazy attitude and wouldn’t leave his phone👎🏽
  • DK
    D. K.
    Dec 12, 2025
    2.0
    Terrible Pricing and Upselling at UPS Store Went in needing a 16x16x16 box for shipping. They charged $14 for the box (ridiculous markup – these cost $2-6 anywhere else), $4 for “packaging materials,” and then tacked on $4 for “packing services” even though we did 100% of the packing ourselves and just wanted tape. We already had a shipping label, but they still hit us with every possible add-on fee; for example: „labels“ for another 2.60. Total gouge: $25.09 just for a box and basics. NOT including the freight! Franchise model clearly incentivizes ripping off customers who try to save money. Go to U-Haul or Home Depot for boxes instead – way cheaper and no BS “service” charges for doing nothing. 2 stars since at least we were able to send the stuff off and they were ok friendly-ish.
  • D2
    DANIELA 27262481617
    Dec 10, 2025
    5.0
    Exactamente atención

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4761 in Miami offer?

The UPS Store #4761 provides packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/ID photo services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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