The UPS Store

4.2
164 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3445 in Miami offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Miller Square Shopping Center - 56th St & 137th Ave - 4 Doors Left Of Publix Supermarket.

Details

  • DeliveryNot available

Location

The UPS Store
13876 SW 56th St, Miami, FL
33175, United States

Hours

Reviews

4.2
164 reviews
5 stars
122
4 stars
11
3 stars
4
2 stars
3
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, professional, and helpful, with specific mentions of employees like Daniel, Rosangela, and Michael for their exceptional service.

Efficiency

Many reviews highlighted the fast and efficient service, with customers appreciating quick drop-offs and minimal wait times.

Mixed Experiences

While most feedback was positive, some customers reported negative experiences with specific employees and issues with the automated customer service system.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, particularly regarding charges for printing services and packaging materials.

Store Environment

The store was generally described as clean and organized, but some customers noted issues with long lines and accessibility.
  • SL
    Samantha Lopez
    Oct 28, 2025
    5.0
    Very convenient, fast and easy service. I really like that they have reasonable hours of operations and the customer service is excellent.
  • NN
    Natascha Mann (Nat)
    Oct 11, 2025
    5.0
    They are friendly and quick with service.
  • FD
    Felix C Dominguez
    Sep 26, 2025
    5.0
    Because at this UPS store I have always received friendly and professional treatment.
  • JA
    Jesus Alvarez
    Sep 19, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ for Daniel at UPS. He went above and beyond to help me locate my package, and his customer service deserves recognition. Unfortunately, the same cannot be said for UPS’s automated system. It hung up on me several times, then placed me in a queue for over 120 minutes—only to disconnect after the wait. That experience was frustrating and unhelpful, so corporate customer service earns only ⭐️. Thanks again to Daniel for being the bright spot in this experience—he turned a negative into a positive.
  • SR
    Silvia Rodríguez
    Aug 22, 2025
    5.0
    Excellent Service At the UPS Store of 13876 SW 56 Street, Miami, Fl 33183 ♥️

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #3445 in Miami offer?

The UPS Store #3445 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.