The UPS Store

4.2
166 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3445 in Miami offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Miller Square Shopping Center - 56th St & 137th Ave - 4 Doors Left Of Publix Supermarket.

Details

  • DeliveryNot available

Location

The UPS Store
13876 SW 56th St, Miami, FL
33175, United States

Hours

Reviews

4.2
166 reviews
5 stars
123
4 stars
11
3 stars
4
2 stars
3
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Daniel, Rosangela, and Michael going above and beyond.

Service Efficiency

Customers appreciated the fast and efficient service, although some noted long wait times during busy periods.

Mixed Experiences

While many reviews highlighted positive interactions, there were notable complaints about specific employees and inconsistent service quality.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, particularly regarding charges for printing and packaging services.

Store Environment

Feedback indicated issues with the store's physical environment, including temperature complaints and accessibility challenges.
  • WA
    WiLL Alva
    Dec 28, 2025
    1.0
    Terrible service given by the worker with the nose ring, and the ther gentlemen who was there didnt know how to do much because he was still in training.
  • SL
    Samantha Lopez
    Oct 28, 2025
    5.0
    Very convenient, fast and easy service. I really like that they have reasonable hours of operations and the customer service is excellent.
  • NN
    Natascha Mann (Nat)
    Oct 11, 2025
    5.0
    They are friendly and quick with service.
  • FD
    Felix C Dominguez
    Sep 26, 2025
    5.0
    Because at this UPS store I have always received friendly and professional treatment.
  • JA
    Jesus Alvarez
    Sep 19, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ for Daniel at UPS. He went above and beyond to help me locate my package, and his customer service deserves recognition. Unfortunately, the same cannot be said for UPS’s automated system. It hung up on me several times, then placed me in a queue for over 120 minutes—only to disconnect after the wait. That experience was frustrating and unhelpful, so corporate customer service earns only ⭐️. Thanks again to Daniel for being the bright spot in this experience—he turned a negative into a positive.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #3445 in Miami offer?

The UPS Store #3445 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.